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Design exploration: Improvements for the Welcome to Wikipedia – Start Editing popup
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Description

User story & summary:

As a logged out editor or a newcomer who has just created an account, I want my first steps on Wikipedia to be clear and helpful so that I have a positive experience and successfully complete my first edit.

Screenshot 2025-02-28 at 4.11.00 PM.png (894×480 px, 98 KB)

Discovery:
  • Historical context: Review previous Phabricator tasks (e.g., T136076), talk page discussions, and consult with community members or WMF staff involved in the original feature’s development.
  • Current Usage:
    • What is the technical name for this dialog? (Is this the visualEditor.welcome dialog?)
    • On which wikis is this dialog currently in use?
    • On which platforms does it appear? (Desktop only?)
    • What is the current trigger logic? (Does it only display the first time an account clicks Edit/Edit Source? Do autocreated accounts also see this dialog?)
Background:
  • Most new account holders are unfamiliar with the term "visual editor," making the current popup copy confusing.

English Wikipedia Newcomer Data:
Newcomers here are defined as a user that has not yet published an edit on the wiki.

Screenshot 2025-02-28 at 4.22.23 PM.png (1,678×926 px, 198 KB)

  • A significant percentage of newcomers abandon the editor before making any changes—nearly 50% drop-off.
  • While more newcomers begin in wikitext mode (as it is the default), a slightly higher proportion successfully publish edits using VisualEditor compared to overall users.

The data highlights the challenges newcomers face with wikitext:

  • 83.8% of newcomers load the wikitext editor, but then just 9.7% end up publishing an edit with wikitext.
  • 16.2% of newcomers load VE, and then 7.9% publish an edit.
  • Nearly half of wikitext edits are reverted, compared to a much lower revert rate for VisualEditor edits.
Hypothesis:

If the Welcome to Wikipedia – Start Editing dialog is improved, more newcomers will select VisualEditor and successfully complete their first edit (i.e., constructive activation will increase).

Design:

[[ |Figma designs]]

Acceptance Criteria:
  • Document "discovery" learnings in this task
  • Explore different ways to potentially improve the "Start editing" popup & share designs in this task