- - Provide FQDN of system.
- - If other than a hard drive issue, please depool the machine (and confirm that it’s been depooled) for us to work on it. If not, please provide time frame for us to take the machine down.
- - Put system into a failed state in Netbox. n/a
- - Provide urgency of request, along with justification (redundancy, dependencies, etc) - Not urgent.
- - Describe issue and/or attach hardware failure log. (Refer to https://wikitech.wikimedia.org/wiki/Dc-operations/Hardware_Troubleshooting_Runbook if you need help)
- - Assign correct project tag and appropriate owner (based on above). Also, please ensure the service owners of the host(s) are added as subscribers to provide any additional input.
The disk in slot 10 of a new server, an-worker1194 seems not to have been detected. We can verify this from sudo perccli64 /c0 show all on the host.
Please could you have a look at it and re-seat or replace it as necessary? Thanks.