DRs Current Issue: Donors who sign up for monthly convert won’t get a receipt until the recurring donation is processed. However, many sign up unintentionally and request ‘proof’ of their pledge.
Solution: The email 'Your recurring gift helps us achieve so much' that can be seen under activity, is the one we would like the ability to resend directly from Civi when needed. This would save time by eliminating the need to manually copy all the details into a new email from @donate.
This originally was just about the monthly convert email, but we should add it in for all the message template emails:
- Thank you
- First Recurring Failure Email
- Second Recurring Failure Email
- EOY email
- Recurring Convert email
- Annual prenotify email
- Recurring upgrade thank you email