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Positive Reinforcement: Personalized Praise metrics
Open, Needs TriagePublic

Description

User story & summary:

As a WMF Product Manager or designer, I want to understand how the Personalized Praise feature is being used so that I can evaluate its impact and identify opportunities for improvement.

Background & research:

This task is important because we have initial experiment data on this feature, but we lack ongoing product-level metrics to assess its long-term effectiveness. Currently, no structured tracking is available in the Growth Team Product KPIs dashboard.

Metrics to consider:
  • Number of Personalized Praise candidates surfaced to mentors
  • Number of messages sent to candidates
  • Click-through rate (CTR) for the Personalized Praise dashboard module
  • CTR for the associated notification
  • Percentage of mentors who have adjusted their default Personalized Praise settings
Acceptance Criteria:

TBD