Unresponsive management for maps2009.mgmt:22
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	phaultfinder
	Apr 1 2025, 6:53 AM

Description

Common information

dashboard: TODO
description: The management interface at maps2009.mgmt:22 has been unresponsive for multiple hours.
runbook: https://wikitech.wikimedia.org/wiki/Management_Interfaces#Reset_the_management_card
summary: Unresponsive management for maps2009.mgmt:22

alertname: ManagementSSHDown
instance: maps2009.mgmt:22
job: probes/mgmt
module: ssh_banner
prometheus: ops
rack: B6
severity: task
site: codfw
source: prometheus
team: dcops

Firing alerts

dashboard: TODO
description: The management interface at maps2009.mgmt:22 has been unresponsive for multiple hours.
runbook: https://wikitech.wikimedia.org/wiki/Management_Interfaces#Reset_the_management_card
summary: Unresponsive management for maps2009.mgmt:22
alertname: ManagementSSHDown
instance: maps2009.mgmt:22
job: probes/mgmt
module: ssh_banner
prometheus: ops
rack: B6
severity: task
site: codfw
source: prometheus
team: dcops
Source

Event Timeline

phaultfinder created this task.Apr 1 2025, 6:53 AM

Restricted Application added a project: DC-Ops. · View Herald TranscriptApr 1 2025, 6:53 AM

Restricted Application added a subscriber: Aklapper. · View Herald Transcript

Maintenance_bot added a project: SRE.Apr 1 2025, 7:29 AM

Jhancock.wm moved this task from Backlog to Hardware Failure / Troubleshoot on the ops-codfw board.Apr 1 2025, 1:23 PM

Jhancock.wm moved this task from Hardware Failure / Troubleshoot to Non-Urgent on the ops-codfw board.Jul 23 2025, 5:31 PM

maps2009 idrac continues to fail and requires a main board replacement to fix. The server is due to be refreshed later this quarter (Q1 25-26). Gonna leave the ticket open so that we don't get spam tickets. Please ignore until this server is decommed.

server is decommed.

Unresponsive management for maps2009.mgmt:22Closed, ResolvedPublicActions

Description

Common information

Firing alerts

Event Timeline

Unresponsive management for maps2009.mgmt:22
Closed, ResolvedPublic
Actions