More users should have working email addresses
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	Tgr
	Apr 6 2025, 1:38 PM

Description

This is a nonspecific parent task to collect various ideas for improving the rate of accounts (either across the entire userbase, or some specific subset like admins) who have a working email address associated with the account.

A working email account is beneficial in a number of ways:

makes it easier to communicate with the user (especially with inactive users who still need to be reached for some reason)
allows account recovery if the user accidentally locks themselves out, or gets locked out due to an account takeover attempt
allows the use of email verification on suspicious logins (e.g. via MediaWiki-extensions-EmailAuth)

Users might not have working emails for various reasons:

they never provided an email address
they provided one but didn't confirm it
they had a working email address but removed it
they had a working email address but it's not working anymore MediaWiki-extensions-BounceHandler unconfirmed out
they had a working email address but it's not working anymore (or is reliably sent to spam) without MediaWiki being aware of it

Related:
T15303: Implement HTML e-mail support in MediaWiki (as it would affect the complexity and readability of emails that can be sent)

Related Objects
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Status	Subtype	Assigned	Task
Declined		None	T213986 [EPIC] Growth: Engagement emails
Open		None	T391189 More users should have working email addresses
Open	Feature	None	T32018 Require some user groups to have a periodically confirmed valid email address
Open		None	T284166 Show a web notification when BounceHandler determines the user's email address doesn't exist
Declined		MMiller_WMF	T215626 [EPIC] Growth: Emailability
Open		None	T215633 Emailability: Prompt users during email skip attempt
Open		None	T215668 Emailability: Allow user to indicate an interest in receiving engagement emails during account creation
Open		None	T215672 Emailability: Allow users to update email preferences post-account creation
Open		None	T215674 Emailability: Indicate interest in receiving emails on Welcome Survey
Open		None	T216087 Emailability: basic changes to Special:CreateAccount
Open		None	T215661 Emailability: Indicate to user they will receive a verification email
Open		None	T215660 Emailability: Update email field label with more encouraging language
Open		None	T215656 Emailability: Indicate to user benefits of providing email address during account creation
Declined		None	T217717 Emailability: basic measurement
Resolved		None	T171200 Add a configuration option to make email mandatory during account creation
Open		None	T391119 Notify privileged users that do not have an email configured
Open		None	T184208 Security checkup/reminder for verifying email and authentication details
Open		None	T58028 Show Echo web notification (asking users to consider providing an email) to users who don't have an e-mail address associated with their account
Resolved		Dreamy_Jazz	T58074 Echo: Generate periodic web notification to nudge users to confirm an unverified email address
Open		None	T395207 Make confirmed email part of being auto confirmed