Page MenuHomePhabricator

mailman/postorius: errors when changing subscription or when trying to unsubscribe
Closed, ResolvedPublicBUG REPORT

Description

A member of otrs-de-l was set to "deactivated" by the system because of suspect bounces (which are unlikely for the specific address). As a list admin, I get the error:

<html> <head> <title>Internal Server Error</title> </head> <body> <h1><p>Internal Server Error</p></h1> </body> </html> "

when trying to active the user again. I get error:

Bei der Verarbeitung Ihrer Anfrage ist ein Fehler aufgetreten.

when trying to unsubscribe them from the list to resubscribe them afterwards.

Please check the logs and pleas elet me know what additional info you need.

Event Timeline

Anoop renamed this task from mailman/postorius: errors when changing subscription or when trying to unsibscribe to mailman/postorius: errors when changing subscription or when trying to unsubscribe.Apr 7 2025, 3:37 PM

The problem seems to have disappeared-

The timing makes it look like this was also related to T391330 where mailman was restarted. Assuming that fixed this one.

Dzahn claimed this task.

optimistically calling it resolved