- - Provide FQDN of system.
- - If other than a hard drive issue, please depool the machine (and confirm that it’s been depooled) for us to work on it. If not, please provide time frame for us to take the machine down.
- - Put system into a failed state in Netbox.
- - Provide urgency of request, along with justification (redundancy, dependencies, etc)
- - Describe issue and/or attach hardware failure log. (Refer to https://wikitech.wikimedia.org/wiki/Dc-operations/Hardware_Troubleshooting_Runbook if you need help)
- - Assign correct project tag and appropriate owner (based on above). Also, please ensure the service owners of the host(s) are added as subscribers to provide any additional input.
FQDN: wikikube-worker2142.codfw.wmnet
Urgency: low (part of wikikube k8s cluster)
Hard-rebooted from management console, the server boots, but no ping.
------------------------------------------------------------------------------- Record: 11 Date/Time: 04/07/2025 16:56:45 Source: system Severity: Critical Description: A fatal error was detected on a component at bus 75 device 0 function 0. ------------------------------------------------------------------------------- Record: 12 Date/Time: 04/07/2025 16:56:45 Source: system Severity: Critical Description: A fatal error was detected on a component at bus 74 device 2 function 0. -------------------------------------------------------------------------------