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Maniphest T391563

Error 500 when attempting to download any document
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Description

I cannot download the document in any format. It says "Error 500".

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Event Timeline

GiadaParodi95 created this task.Apr 10 2025, 9:12 AM
Restricted Application added a project: Community-Tech. · View Herald TranscriptApr 10 2025, 9:12 AM
Restricted Application added a subscriber: Aklapper. · View Herald Transcript
Aklapper merged a task: T391557: anomalie.Apr 10 2025, 9:26 AM
Aklapper added subscribers: Bouchra59, Bugreporter2.
TheresNoTime renamed this task from Error 500 to Error 500 when attempting to download any document.Apr 10 2025, 10:06 AM
TheresNoTime merged a task: T391567: Impossible to download ebooks.
TheresNoTime added a subscriber: Raggaennight.
Stashbot added a comment.Apr 10 2025, 10:26 AM

Mentioned in SAL (#wikimedia-cloud) [2025-04-10T10:26:32Z] <TheresNoTime> rebooted wsexport-prod02 as an attempted quick fix for T391563

TheresNoTime subscribed.Apr 10 2025, 10:26 AM
Stashbot added a comment.Apr 10 2025, 11:06 AM

Mentioned in SAL (#wikimedia-cloud) [2025-04-10T11:06:46Z] <TheresNoTime> cleared /ws-export/var/file-cache for T391563

TheresNoTime claimed this task.Apr 10 2025, 11:08 AM

Think that's fixed it (i.e. exports seem to be working) — could someone check and let me know?

Bugreporter2 unsubscribed.Apr 10 2025, 11:16 AM
Samwilson closed this task as Resolved.Apr 11 2025, 12:04 AM
Samwilson subscribed.

Similar error in T391604.

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