As part of the testing that yielded T393226: Gravy & the PayPal recurring cancellation process @AMJohnson raised a good point about how Civi displays recurring donations. When DR agents handle recurring update tickets, a key step is checking Civi to see whether we can modify (cards and other methods) or only cancel (PayPal).
The current display is not optimized now that we are doing recurrings through Gr4vy, because the Payment Processor column in the Recurring Contributions tab just says Gravy, with no indication of the specific method. You have to dig deeper (on a different tab!) to see which payment method at Gr4vy was used. This extra step slows us down and may increase the possibility that we accidentally make updates to recurring donations (amount, processing date, etc) that we are not supposed to be changing.
What we'd love would be more visibility into the specific donation method in the Recurring Contributions tab. This would also be helpful in cases where donors may have multiple recurring donations via different methods.
In the Contributions Detail view there's the field called Payment Method. Might either adding this to the Recurring Contributions tab, or replacing the Payment Processor column with it, enable this visibility?
