Several Silverpop failmail updates this week
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	nisrael
	May 10 2025, 8:08 AM

Description

We're seeing failmail notifications every couple of days this week starting May 6, then May 8, and now May 10 where the jobs seemed to fail after several attempts. We have several major sends delivering on Tuesday, May 13 and wondering if we'll be able to send them or if this issue can get fixed by then?

Additionally, is there a way we can add @ppenloglou, @LLugo-WMF and @RLopez-WMF to the failmail list so they receive these updates?

Event Timeline

nisrael created this task.May 10 2025, 8:08 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 10 2025, 8:08 AM

nisrael updated the task description. (Show Details)May 10 2025, 8:10 AM

nisrael updated the task description. (Show Details)

nisrael added a subscriber: RLopez-WMF.

nisrael added a subscriber: LLugo-WMF.

Peachey88 added a project: Fundraising-Backlog.May 10 2025, 8:32 AM

@nisrael: Please add project tags to tasks so tasks can be found when looking at workboards - thanks!

@nisrael I will slack you in the short term to discuss

I have added @LLugo-WMF @ppenloglou @RLopez-WMF to the fr-tech-acoustic-failmail google group.

Appreciate that @Dwisehaupt !

Thanks @Dwisehaupt . Looks like today's sends are good to go, resolving this task.

Thanks @AKanji-WMF and @Dwisehaupt for the quick help in troubleshooting this!

Jgreen moved this task from Watching to Done on the fundraising-tech-ops board.May 20 2025, 12:48 PM

Several Silverpop failmail updates this weekClosed, ResolvedPublicActions

Description

Event Timeline

Several Silverpop failmail updates this week
Closed, ResolvedPublic
Actions