- Change Payment Type will be a future v2 feature of the donor portal
- In the meantime, we'd like a link from the donors payment status [maybe "edit" like the mockup?] that goes to an interim modal - with a mailto link to an email to DR:
This is what the modal might look like, and what it would say:
[note the screenshot has slightly different copy than the approved copy below.
copy:
Header: Coming soon
We are working on a feature that will enable you to change or update your payment method directly from your donor account.
In the meantime, if you need to change your payment method (including updating your credit card), our Donor Relations team would be happy to help you. Please click here to complete a ‘Request to change payment method’ email template and we will respond as soon as possible.
Email should be:
Mail:to mail template
Subject: Request to change payment method
Email copy:
To help us process your request, to help us process your request, please review the information below before sending this email.
Please do not include your credit card number or other financial information when contacting us.
Request to change payment method
I would like to change my payment method. Please find my information below:
Name: [Full name used for donation, pre-fill from us]
Email address: [Email address used for donation, pre-fill from us]
Amount and currency of donation: [Amount and currency, pre-fill from us]
