Several changes are proposed to reduce the visual complexity of the Feedback Form:
- Make the character counter appear only when there are 200 characters remaining or less.
- For step 2, the title text has been replaced by "Great. Would you like to add anything else?" (positive case) and "Sorry about that. How can we make it better for you?" (negative case).
- Placeholders are reduced to just one question: "How could this article be improved?" (positive case) and "Any suggestion for improvement?" (negative case)
An interactive prototype to illustrate the changes is available at http://dl.dropbox.com/u/30377416/prototypes/feedback-tool/r9/index.html
In addition, CTAs 1, 2, 3, 4 and 5, should share the same visual characteristics as this final forms (no gray borders, blue buttons left-aligned, etc.)