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[Edit Check] Update the "Other" option in the declining survey to be meaningful and actionable
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Description

Background goal

The current “Other” option in the declining survey is too vague and doesn’t give users a way to clarify their reason. We need to make this option more meaningful and actionable.

Possible solutions:

  • Option 1: Add a text input field so users can explain their reason. We decided not moving forward with this option since the input may introduce implementation or tracking challenges.
  • Option 2: Replace “Other” with a clearer label, such as “None of the above applies,” to better reflect the intent without requiring additional input.

Acceptance criteria (or Done)

  • Explore and decide possible solutions
  • Implement decided solution in the declining survey of all checks

Event Timeline

This raises questions:

  • Where would we store this?
  • Who would be allowed to see the stored answers?
  • If the answers are publicly displayed anywhere, what's the moderation story for them? (abuse, personal identification, etc)

Currently we store the answers to these surveys by logging an event to the VisualEditorFeatureUse schema, in which we have absolutely no way to store any sort of free-text input. In the add-reference check we used to add revision tags as well (see: T342460 for storage discussions), but don't any more.

This shouldn't be treated async from T397969: Present Check decline reason within diffs, as multi-check could list several "other" reasons, which will need to be attached to specific elements within the diff.

ppelberg renamed this task from [Tone Check] Present a text field when people select "Other" in the decline survey to [Edit Check] Present a text field when people select "Other" in the decline survey.Aug 18 2025, 10:46 PM
ppelberg updated the task description. (Show Details)
ppelberg added a subscriber: asilvering.

Meta: I'm broadening the scope of this ticket seeing as how patrollers/reviewers have expressed interest in this capabiltiy being offered within Paste Check as well.

From the last Editing meeting:

  • For the reasons mentioned above in this task (mainly difficulties in reviewing that input), we would not offer a text area for "Other".
  • The copy will "None of the above applies" instead of "Other".

We understand that reviewers might express an interest in having more context about the editor's intent, but we are limited in that capacity. Exploring this text field option is above the scope of the initial iteration of Paste check.

bmartinezcalvo renamed this task from [Edit Check] Present a text field when people select "Other" in the decline survey to [Edit Check] Udpate the "Other" option in the declining survey.Aug 28 2025, 7:50 AM
bmartinezcalvo updated the task description. (Show Details)
matej_suchanek renamed this task from [Edit Check] Udpate the "Other" option in the declining survey to [Edit Check] Update the "Other" option in the declining survey.Aug 28 2025, 8:07 AM
ppelberg renamed this task from [Edit Check] Update the "Other" option in the declining survey to [Edit Check] Update the "Other" option in the declining survey to be meaningful and actionable.Sep 25 2025, 9:21 PM