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429 on Phabricator while working at a coworking space
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I have been pinged by @SLong-WMF about @TBurmeister having issue opening Phabricator tasks while working at a specific coworking space:

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ABran-WMF created this task.Jun 30 2025, 6:12 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJun 30 2025, 6:12 AM
Jelto added a parent task: Restricted Task.Jun 30 2025, 7:14 AM
ABran-WMF added a comment.Jun 30 2025, 7:37 AM

@TBurmeister could you please tell us which IP address is used by your coworking space?

ABran-WMF changed the task status from Open to In Progress.Jun 30 2025, 7:37 AM
ABran-WMF triaged this task as Medium priority.
ABran-WMF moved this task from Incoming to Work in Progress on the collaboration-services board.
• TBurmeister added a comment.Jun 30 2025, 3:30 PM

Here is a text file with the request and response headers (copied from my slack convo with Arnaud last Friday b/c I'm not at the coworking space now...). I'm not sure if the relevant IP address is in there somewhere? name": "x-client-ip", "value": "3.139.223.34" ?

ABran-WMF added a comment.Jun 30 2025, 3:53 PM

thanks @TBurmeister for the log extraction, you can confirm that on location with websites like https://whatismyipaddress.com/ to have a visual confirmation.

The x-client-ip you extracted belongs to AWS. If you discover that your coworking space is using this IP address as an exit point, I recommend temporarily switching to another connection (such as a mobile hotspot from your smartphone) while we sort this out.

ABran-WMF added a subtask: T398316: Update Phabricator 429 message.Jul 7 2025, 1:26 PM
LSobanski closed subtask T398316: Update Phabricator 429 message as Resolved.Jul 14 2025, 3:18 PM
SLong-WMF added a comment.Jul 21 2025, 6:43 PM
In T398156#10959426, @ABran-WMF wrote:

thanks @TBurmeister for the log extraction, you can confirm that on location with websites like https://whatismyipaddress.com/ to have a visual confirmation.

The x-client-ip you extracted belongs to AWS. If you discover that your coworking space is using this IP address as an exit point, I recommend temporarily switching to another connection (such as a mobile hotspot from your smartphone) while we sort this out.

@TBurmeister you can grab your IP address here: https://whatismyipaddress.com/

This should be re-opened as the issue is ongoing.

Jelto subscribed.Aug 7 2025, 1:37 PM
In T398156#11021754, @SLong-WMF wrote:
In T398156#10959426, @ABran-WMF wrote:

thanks @TBurmeister for the log extraction, you can confirm that on location with websites like https://whatismyipaddress.com/ to have a visual confirmation.

The x-client-ip you extracted belongs to AWS. If you discover that your coworking space is using this IP address as an exit point, I recommend temporarily switching to another connection (such as a mobile hotspot from your smartphone) while we sort this out.

@TBurmeister you can grab your IP address here: https://whatismyipaddress.com/

This should be re-opened as the issue is ongoing.

The task is still open but no update was provided. @TBurmeister do you still have the issue with 429s?

Also additional safeguards were implemented which should prevent 429s in T401003 .

• TBurmeister closed this task as Resolved.Aug 11 2025, 3:15 PM

I will no longer be working from that co-working space, so this is now a non-issue. Marking as resolved. Thanks!

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