Country information is not carrying over with RML sign ups from Acoustic to Civi. This information is essential for DR to be able to accurately respond to donor inquiries without unnecessary back and forths, from accepted payment methods to tax deductibility information.
Example: CID 67389567, 68084633, and 68063824. They signed up and received an RML emails last week.
We're unsure why their country field isn't populated. In Acoustic it's set as country=XX .
Their respective RML fields are correctly populated in Acoustic as:
rml_country=US
rml_language=en
@SHust notes that it’s likely that the form or process that collects RML signups is populating only the rml_country field, and not the standard country field.
Something has clearly changed with this flow. Can we please look into this and prioritise fixing @Eileenmcnaughton ? Thank you!
