Page MenuHomePhabricator

failure in Wikipedia's user to user email function - Sendmail exited with non-zero exit code 74
Closed, DuplicatePublicPRODUCTION ERROR

Description

Steps to replicate the issue (include links if applicable):

What happens?:
instead of getting the screen indicating successful send of the email, red text appears which reads, "Sendmail exited with non-zero exit code 74"

Google search of this error code says that it indicates a hardware failure

What should have happened instead?:

  • email should have gone through as normal, this is quite an ordinary action

Software version (on Special:Version page; skip for WMF-hosted wikis like Wikipedia):

Other information (browser name/version, screenshots, etc.):

Mozilla Firefox
user:bluerasberry sending to user:Surtsicna
Monday 11 August 2025 about 02:00 UTC

Event Timeline

Restricted Application changed the subtype of this task from "Bug Report" to "Production Error". · View Herald TranscriptAug 11 2025, 4:00 AM

I believe that these errors are currently being tracked in T383047: Could not send confirmation email: Unknown error in PHP's mail() function. (xref T383047#11066610), but I'll leave it to someone with more knowledge of the situation than me to merge this task if that's the case :) (cc @Tgr)

jhathaway triaged this task as Medium priority.