Donor in Zendesk ticket #1716129/CID 65409365 reported trouble donating via Apple Pay using their iPad. When they arrived at the step where you finalize the payment it's really zoomed in and they noted that they cannot see the submit button. See Zendesk ticket for screenshot from the donor as it contains partial PII not able to share here. We're not able to recreate what the donor is encountering and they've also noted that they are experiencing this on other websites outside of WMF so we're not sure if it's just their specific device or a feature that's enabled so we've advised them on possible workarounds for now.

However, while using my personal iPad to attempt to recreate this I noticed one thing that I wanted to flag incase it's not intentional/optimal.

1. While on my iPad and going to donate.wikimedia.org on Safari browser when you first land on the page it appears to be zoomed in and you also cannot use your fingers to "pinch" or zoom in and out like normal. You can slide left/right/up/down to access the payment options and other information so that’s good, but I'm not sure if this is intended or ideal. See below screenshot.

2. What is interesting is that after I selected an amount > chose Apple Pay > and started the process where it takes you to the next page I decided to cancel the payment and hit the back button to go back to the first page of the donation form. At that point the donation form displays slightly different and does display the entire screen and does also allow you to "pinch"/zoom in and out with your finger tips as shown in the next screenshot.
   
   
   

3. Using Google Chrome and going to donate.wikimedia.org it also appears zoomed in such shown in the first screenshot in #1. However, in google chrome you can use the "pinch" feature that allows you to zoom in/out with your finger tips when you first arrive at the donation form.

I'm using an iPad 8th generation with version 18.3.2. Not sure if it's something odd or unique to my iPad (it is older...) or this version I'm using but flagging just incase we want to look into it. :)