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Maniphest T403769

Gr4vy Chaos Epic
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Description

Task for recording Gr4vy-related incidents, bugs, unreliability and chaos for historical purposes.

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StatusSubtypeAssignedTask
 OpenNoneT403769 Gr4vy Chaos Epic
 ResolvedNoneT403192 Gravy Adyen recurrings failed 2025-08-28
 ResolvedjgleesonT403773 Gravy database outage 2025-09-04
 ResolvedCstoneT403190 Paypal vault API rate limiting through Gravy 2025-08-25 and 09-04
 ResolvedNoneT403191 Gravy broken secure fields JS 2025-08-27
 ResolvedjgleesonT402040 Gravy 'unexpected_state' payment failures
 ResolvedAnnWFT403538 New Gravy JS Error not triggering our client side error API calls
 ResolvedEjeggT387289 Gravy PayPal recurring charge failures (INVALID_PARAMETER_SYNTAX)
 ResolvedjgleesonT402841 recent Gravy / PayPal donations missing PII in Civi
 ResolvedjgleesonT400479 Missing contributions in civicrm due to Gravy - Dlocal Transaction status mismatch
 ResolvedAKanji-WMFT403859 Discrepancy Between Gravy and dLocal
 ResolvedAnnWFT401428 dLocal missing tax ID + status mismatch errors
 ResolvedBUG REPORTAnnWFT404112 gravy lastname missing for gpay failed create payment 2025-09-09
 ResolvedBUG REPORTAnnWFT404279 invalid_payment_method on gravy applepay
 ResolvedNoneT405692 Transactions that didn't make it to civi due to gravy error
 ResolvedNoneT406370 2025-10-03 Trustly bank selection form errors
 ResolvedjgleesonT406510 Gravy ApplePay 'Invalid cryptogram' errors
 ResolvedNoneT407564 2025-10-16 Trustly bank selection form errors (round 2)
 OpenEjeggT417088 Recurring contributions can be incorrectly marked as failing, resulting in double charges
 ResolvedEileenmcnaughtonT420527 Adyen discrepancy - batch 1154 (caused by Gr4vy bugs)
 ResolvedCstoneT419593 Donor donated 3 times in 7 seconds with gravy google pay and had a duplicate invoice id
 ResolvedEileenmcnaughtonT420545 Create way to identify & warn when Gr4vy double charges can be picked up from the audit file
 ResolvedNoneT422389 2026-04-06 Gravy recurring CLP failing
 ResolvedNoneT421958 2026-03-31 general gravy validation error as bad_request
 ResolvedDamilareT409471 Recurring ACH looks like a success but then is actually failed
 OpenNoneT427341 Gravy recurring payment failure issues
 OpenNoneT426112 gpay validation error as "Could not find an acquirer account"
 OpenNoneT426119 recurring failure due to invalid cvv or invalid number
 ResolvedNoneT426963 Recurring ideal charges fail with "Payment method has not been successfully stored."
 ResolvedCstoneT427344 Recurring paypal fails with Validation error during recurring charge, in field: payment_method/id.
 ResolvedDamilareT427871 Recurring ACH fails with Payment method has not been successfully stored.
 ResolvedAnnWFT431459 Validation error during recurring charge, in field: last_name
 OpenNoneT431330 ideal recurring failed to store payment_method/id
 ResolvedLaurabarluzziT434741 venmo recurring failing with Payment method has not been successfully stored
 OpenNoneT430649 Gr4vy transaction status both captured and refused at the same time - causing unrelated failmail.
 OpenNoneT438431 SEPA payments migrated to Gr4vy failing en masse
 OpenNoneT439645 check on Civi ingesting PayPal Resolution Center reversals

Event Timeline

XenoRyet created this task.Sep 4 2025, 6:09 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptSep 4 2025, 6:09 PM
XenoRyet moved this task from Triage to Epics in progress on the Fundraising-Backlog board.Sep 4 2025, 6:10 PM
XenoRyet updated the task description. (Show Details)Sep 4 2025, 6:37 PM
Cstone added a subtask: T403192: Gravy Adyen recurrings failed 2025-08-28.Sep 4 2025, 6:48 PM
Cstone added a subtask: T403773: Gravy database outage 2025-09-04.Sep 4 2025, 6:56 PM
Cstone added a subtask: T403190: Paypal vault API rate limiting through Gravy 2025-08-25 and 09-04.Sep 4 2025, 7:01 PM
Cstone added a subtask: T403191: Gravy broken secure fields JS 2025-08-27.
Cstone added a subtask: T402040: Gravy 'unexpected_state' payment failures.
Cstone added a subtask: T403538: New Gravy JS Error not triggering our client side error API calls.Sep 4 2025, 7:03 PM
jgleeson added a subtask: T387289: Gravy PayPal recurring charge failures (INVALID_PARAMETER_SYNTAX).Sep 4 2025, 7:11 PM
jgleeson added a subtask: T402841: recent Gravy / PayPal donations missing PII in Civi.
Damilare added subtasks: T400479: Missing contributions in civicrm due to Gravy - Dlocal Transaction status mismatch, T403859: Discrepancy Between Gravy and dLocal, T401428: dLocal missing tax ID + status mismatch errors.Sep 8 2025, 1:04 PM
XenoRyet closed subtask T403538: New Gravy JS Error not triggering our client side error API calls as Resolved.Sep 8 2025, 7:33 PM
XenoRyet closed subtask T403191: Gravy broken secure fields JS 2025-08-27 as Resolved.
XenoRyet closed subtask T403192: Gravy Adyen recurrings failed 2025-08-28 as Resolved.
XenoRyet closed subtask T402040: Gravy 'unexpected_state' payment failures as Resolved.Sep 8 2025, 7:36 PM
AKanji-WMF closed subtask T400479: Missing contributions in civicrm due to Gravy - Dlocal Transaction status mismatch as Resolved.Sep 9 2025, 7:36 PM
AKanji-WMF closed subtask T401428: dLocal missing tax ID + status mismatch errors as Resolved.
AnnWF added a subtask: T404112: gravy lastname missing for gpay failed create payment 2025-09-09.Sep 10 2025, 1:32 AM
AnnWF added a subtask: T404279: invalid_payment_method on gravy applepay.Sep 10 2025, 11:54 PM
AKanji-WMF closed subtask T403859: Discrepancy Between Gravy and dLocal as Resolved.Sep 15 2025, 8:30 PM
XenoRyet closed subtask T404112: gravy lastname missing for gpay failed create payment 2025-09-09 as Resolved.Sep 22 2025, 7:14 PM
XenoRyet closed subtask T404279: invalid_payment_method on gravy applepay as Resolved.
XenoRyet closed subtask T403190: Paypal vault API rate limiting through Gravy 2025-08-25 and 09-04 as Resolved.Oct 6 2025, 7:24 PM
XenoRyet closed subtask T402841: recent Gravy / PayPal donations missing PII in Civi as Resolved.Oct 6 2025, 7:31 PM
Cstone added a subtask: T406370: 2025-10-03 Trustly bank selection form errors.Oct 6 2025, 8:28 PM
Cstone added a subtask: T406510: Gravy ApplePay 'Invalid cryptogram' errors.Oct 8 2025, 3:29 PM
Cstone added a subtask: T407564: 2025-10-16 Trustly bank selection form errors (round 2).Oct 16 2025, 8:15 PM
XenoRyet closed subtask T406370: 2025-10-03 Trustly bank selection form errors as Resolved.Oct 20 2025, 7:23 PM
XenoRyet closed subtask T407564: 2025-10-16 Trustly bank selection form errors (round 2) as Resolved.
XenoRyet closed subtask T406510: Gravy ApplePay 'Invalid cryptogram' errors as Resolved.Oct 20 2025, 7:26 PM
XenoRyet closed subtask T403773: Gravy database outage 2025-09-04 as Resolved.Oct 20 2025, 7:28 PM
XenoRyet closed subtask T405692: Transactions that didn't make it to civi due to gravy error as Resolved.Dec 15 2025, 8:53 PM
Ejegg added a subtask: T417088: Recurring contributions can be incorrectly marked as failing, resulting in double charges.Feb 10 2026, 11:18 PM
Eileenmcnaughton renamed this task from Gravy Chaos Epic to Gr4vy Chaos Epic.Mar 19 2026, 12:35 AM
Eileenmcnaughton added a subtask: T420545: Create way to identify & warn when Gr4vy double charges can be picked up from the audit file.
Eileenmcnaughton updated the task description. (Show Details)
Eileenmcnaughton added a subtask: T420527: Adyen discrepancy - batch 1154 (caused by Gr4vy bugs).Mar 19 2026, 12:41 AM
Eileenmcnaughton added a subtask: T419593: Donor donated 3 times in 7 seconds with gravy google pay and had a duplicate invoice id.
Cstone removed a subtask: T419593: Donor donated 3 times in 7 seconds with gravy google pay and had a duplicate invoice id.Mar 20 2026, 3:25 AM
Cstone added a subtask: T422389: 2026-04-06 Gravy recurring CLP failing.Apr 10 2026, 1:42 AM
Cstone added a subtask: T421958: 2026-03-31 general gravy validation error as bad_request.
Cstone added a subtask: T409471: Recurring ACH looks like a success but then is actually failed.Apr 10 2026, 1:45 AM
XenoRyet closed subtask T422389: 2026-04-06 Gravy recurring CLP failing as Resolved.Apr 20 2026, 7:26 PM
XenoRyet closed subtask T421958: 2026-03-31 general gravy validation error as bad_request as Resolved.Apr 21 2026, 7:29 PM
Eileenmcnaughton closed subtask T420545: Create way to identify & warn when Gr4vy double charges can be picked up from the audit file as Resolved.Apr 22 2026, 10:50 PM
XenoRyet closed subtask T420527: Adyen discrepancy - batch 1154 (caused by Gr4vy bugs) as Resolved.May 18 2026, 7:18 PM
Ejegg created subtask T426963: Recurring ideal charges fail with "Payment method has not been successfully stored.".May 21 2026, 1:20 PM
Cstone added a subtask: T427341: Gravy recurring payment failure issues.May 27 2026, 4:29 AM
Cstone removed a subtask: T426963: Recurring ideal charges fail with "Payment method has not been successfully stored.".
Ejegg added a subtask: T430649: Gr4vy transaction status both captured and refused at the same time - causing unrelated failmail..Jun 30 2026, 7:44 PM
XenoRyet closed subtask T409471: Recurring ACH looks like a success but then is actually failed as Resolved.Jul 13 2026, 7:45 PM
Ejegg created subtask T438431: SEPA payments migrated to Gr4vy failing en masse.Fri, Sep 18, 1:37 AM
Ejegg added a subtask: T439645: check on Civi ingesting PayPal Resolution Center reversals.Wed, Sep 30, 5:59 PM
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