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User testing: Testing adding and creating labels on Watchlist
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Description

Background

Watchlist (on larger wikis) and Recent Changes (on smaller wikis) are critical surfaces that are “the first stop on Wikipedia. The feed receives regular review, ranging from quick scans to extremely thorough explorations. Content editing and moderation/patrolling actions often intertwine.”
Moderators rely on their watchlist as their main way to follow pages they care about—whether for governance, content, or communications tasks. Still, the page has largely been untouched, and volunteers often feel like it’s an “overflowing inbox.” In fact, on large wikis approximately 20-30% of editors have over 100 items in their watchlist

Target audience

Experienced editors with 100+ pages in their watchlist.

Test format

Moderated usability test with a couple of task where editors can:

  • When they are on their article and they can add the label to their watchlist.
  • Add label directly from their watchlist
  • Filter by a label
Research questions & results

To do

  • Request privacy statement from legal
  • Release form
  • Email editors with 100+ watched pages

Event Timeline

Quick PA update:
I met with @OTichonova on 09/18 and and began developing the query for the supporting material. After drafting the query, I shared it with RDS teammates for review as well as the product subject area PM.
The final material was delivered on 09/22.