Maniphest T405442

SystemdUnitFailed - exim4 on lists1004:9100
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	phaultfinder
	Sep 24 2025, 6:19 AM

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Description

Common information

dashboard: https://grafana.wikimedia.org/d/g-AaZRFWk/systemd-status
runbook: https://wikitech.wikimedia.org/wiki/Monitoring/check_systemd_state

alertname: SystemdUnitFailed
instance: lists1004:9100
prometheus: ops
severity: critical
site: eqiad
source: prometheus
team: collaboration-services

Firing alerts

dashboard: https://grafana.wikimedia.org/d/g-AaZRFWk/systemd-status
description: exim4.service on lists1004:9100
runbook: https://wikitech.wikimedia.org/wiki/Monitoring/check_systemd_state
summary: exim4.service on lists1004:9100
alertname: SystemdUnitFailed
instance: lists1004:9100
name: exim4.service
prometheus: ops
severity: critical
site: eqiad
source: prometheus
team: collaboration-services
Source

dashboard: https://grafana.wikimedia.org/d/g-AaZRFWk/systemd-status
description: wmf_auto_restart_exim4.service on lists1004:9100
runbook: https://wikitech.wikimedia.org/wiki/Monitoring/check_systemd_state
summary: wmf_auto_restart_exim4.service on lists1004:9100
alertname: SystemdUnitFailed
instance: lists1004:9100
name: wmf_auto_restart_exim4.service
prometheus: ops
severity: critical
site: eqiad
source: prometheus
team: collaboration-services
Source

Related Objects
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		Status	Subtype	Assigned	Task
		Resolved		jhathaway	T232343 Consider Postfix as MTA for our MXes (and OTRS/Mailman/Phab)
		Open		None	T325394 Replace Exim with Postfix on mail servers
		Open		jhathaway	T378021 Replace Exim on lists.wikimedia.org with Postfix
		Resolved		ABran-WMF	T405442 SystemdUnitFailed - exim4 on lists1004:9100

Event Timeline

phaultfinder created this task.Sep 24 2025, 6:19 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptSep 24 2025, 6:19 AM

ABran-WMF renamed this task from SystemdUnitFailed to SystemdUnitFailed - exim4 on lists1004:9100.Sep 24 2025, 6:35 AM

ABran-WMF closed this task as Resolved.

ABran-WMF claimed this task.

ABran-WMF triaged this task as Medium priority.

ABran-WMF added a parent task: T378021: Replace Exim on lists.wikimedia.org with Postfix.

ABran-WMF mentioned this in T405455: SystemdUnitFailed - wmf_auto_restart_exim4.service on lists1004.Sep 24 2025, 10:22 AM