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Listing accounts in an order needs improvement
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Description

Right now accounts for an investigation appear to be listed in order of account creation. This leads to some annoyance for the batches where a case has a lot of accounts listed, requiring that we use the button to expand the list to get at what are usually the most recent accounts and/or most active accounts (i.e. the ones we can actually likely check successfully). This is a paper cut that adds time to processing a case.

I'm not sure of the best way to present it. It might be valuable simply to list all of them and have a very tall suggested investigation when it happens. Then it's just a matter of scrolling past what are usually accounts that have never edited. (I suppose this task should be considered in the context of T405674: Add a subtle cue about whether a user has contributions.)

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OKryva-WMF renamed this task from Listing order needs improvement to Listing accounts in an order needs improvement.Oct 27 2025, 5:46 PM
OKryva-WMF moved this task from Backlog to Q3 Plan on the CheckUser-SuggestedInvestigations board.
Dreamy_Jazz subscribed.

For context, in T410640: Suggested investigations: Order accounts in accounts list by their user ID we are proposing to add an order for these accounts such that the newest accounts are shown first. Before this there was no explicit order defined and so in theory it could be random (though likely the SQL optimiser chose some order based on how the queries were executed)

Hi @Izno,

Resent release of Suggested investigations: Order accounts in accounts list by their user ID i think it will address some of your concerns here. Can you have a look if this is solving your current issues?
In Q3 we will be expanding on filtering capabilities, few more features, so if you have more suggestions on accounts sorting, you are welcome to create new or reopen this ticket with more ideas.

OKryva-WMF triaged this task as Medium priority.