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Interim flow for Paypal recurring donors in Donor Portal
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AKanji-WMF
Oct 16 2025, 5:25 PM
Referenced Files
F68319815: Screenshot 2025-10-29 at 10.36.03 AM.png
Oct 29 2025, 5:37 PM
F66781050: card-donation-paypal-no-cta.jpg
Oct 22 2025, 2:46 PM
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Oct 22 2025, 2:42 PM
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Oct 22 2025, 2:41 PM
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Oct 21 2025, 3:54 PM
F66773750: card-donation-paypal (1).png
Oct 21 2025, 1:32 PM

Description

Until Paypal recurring tokens are migrated to Gravy, we need to offer a temporary flow for Paypal recurring donors who come to the portal.

Ramon has mocked up a flow that removes options that currently can't be enabled for PP donors, and also offers helper text to drive them to make changes to their recurring gift at Paypal

Options to disable:

  • Change Payment Type
  • Pause
  • Upgrade/Downgrade/move to annual recurring

@KHill-WMF please add in Ramon's design

Event Timeline

Here's Ramón's updated design for the PayPal card. It removes the Change, pause and cancel options in favor of a disclaimer message (and no link out).

{F66781038}

I see you claimed this @jgleeson but I'm not sure how much more there is to do on it. We've already added a can_modify property to recurring that's false for PayPal, and used it to hide the pause and edit buttons and make the cancel flow skip all the modification options and go right to the confirmation.

Edit - ah, just re-read and I see there is a link out and some more text

Ah, right, so is it done? I can mark it as complete.

Thanks all - flagging that @RLopez-WMF has designed a panel specific to Paypal donors in consultation with DR - is this something we can implement for these donors?

cc: @KHill-WMF

card-donation-paypal-no-cta.jpg (1,344×254 px, 54 KB)

Just pinging this @jgleeson - possible to implement this design for PP donors?

jgleeson subscribed.

Change #1199532 had a related patch set uploaded (by Wfan; author: Wfan):

[mediawiki/extensions/DonationInterface@master] Show text to explian why paypal not able to be modified

https://gerrit.wikimedia.org/r/1199532

Change #1199532 had a related patch set uploaded (by Wfan; author: Wfan):

[mediawiki/extensions/DonationInterface@master] Show text to explian why paypal not able to be modified

https://gerrit.wikimedia.org/r/1199532

Thanks all - flagging that @RLopez-WMF has designed a panel specific to Paypal donors in consultation with DR - is this something we can implement for these donors?

cc: @KHill-WMF

card-donation-paypal-no-cta.jpg (1,344×254 px, 54 KB)

Hi Anil and Kevin,

Since we can still cancel the paypal ec, could we update the design to include "Cancel my donation" as we are now just add a text explanation (do we want to align left still since cancel is center
?

Screenshot 2025-10-29 at 10.36.03 AM.png (1,642×470 px, 103 KB)

Good flag @AnnWF - @MSuijkerbuijk_WMF are you okay if we do this? basically ensure a small cancel link is also visible on this recurring donation "card' in the donor portal.

Do we need the Cancel in there if donors manage it through PayPal? The screen shared has cancel as single CTA and I find that risky

AKanji-WMF renamed this task from Placeholder - Interim Paypal recurring donors in Donor Portal to Interim flow for Paypal recurring donors in Donor Portal.Nov 4 2025, 3:09 PM

@MSuijkerbuijk_WMF - we talked about this on the donor portal call and resolved that we could take cancel out of the card. If this sounds good to you, we can ask @AnnWF go remove the link.

Ok, I will take cancel out of the card for active paypal ec recurring then, thanks~

Change #1199532 merged by jenkins-bot:

[mediawiki/extensions/DonationInterface@master] Show text to explain why active paypal ec not able to be modified

https://gerrit.wikimedia.org/r/1199532

XenoRyet set Final Story Points to 4.