Page MenuHomePhabricator

Manually settled Gr4vy transaction not in Civi
Closed, ResolvedPublic

Description

The donation I manually settled on Friday (10/17) in Gr4vy, transaction id 78c4d244-3fa0-4b7f-8bb0-3a6220603cd0, for the donor in #1756703 / CID 64261790 is still not in Civi.

(Creating a fresh phab. Last phab where we were tracking these that had not made it to Civi was > https://phabricator.wikimedia.org/T402841.)

Event Timeline

The nightly Gravy audit looks to have missed 09550df0-8723-41da-8547-4c86919894c7, which we moved to Capture yesterday at 02:10:12 PM. I've added this to the Gravy Transactions Log.

Two more manually settled donations that were settled at Gr4vy yesterday have not made it to Civi:

  • Ticket #1755861 Gr4vy transaction id 053d3b72-470e-495c-a05b-754386430c19
  • Ticket #1759847 Gr4vy transaction id 16f83d63-e2d2-4c2f-8fd9-9f2c2095eaba

I've also added these to the Gr4vy transactions log.

Just flagging one additional manually settled donation at Gr4vy yesterday not in Civi:

  • Ticket #1760975 Gr4vy transaction id f37a91c4-dc88-49e9-bf81-1152fa4c9adc

Added to Gr4vy transaction log. To confirm, none of my manual settlements are making it to Civi.

I manually added these to Civi and sent TY emails. Transaction log in Gravy tracker updated.

ZD ticketGravy transaction
1757186073c0b2a-5bec-4b7f-a391-8e7d767659b4
1755861053d3b72-470e-495c-a05b-754386430c19
175539109550df0-8723-41da-8547-4c86919894c7
175984716f83d63-e2d2-4c2f-8fd9-9f2c2095eaba
175670378c4d244-3fa0-4b7f-8bb0-3a6220603cd0
1760975f37a91c4-dc88-49e9-bf81-1152fa4c9adc
1754351f38074d4-bce3-4231-a4c5-434fc1dfa3f6

I manually added GRAVY b9e97347-db8a-4214-84b1-59f038e90663 / #1754760. I'll check these recent manual imports Monday to make sure that the Friday Adyen audit doesn't duplicate any.

The gravy audit didn't run in this time frame by the refundfailed issue, that has been fixed and the files have been rerun. Have you ran into missing ones since? @MBeat33 @AMJohnson