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Add support for a new parameter to show a Pending Thank You (TY) page
Open, Needs TriagePublic4 Estimated Story Points

Description

Summary:
Add support for a new parameter to display a Pending Thank You (TY) page for ACH (for now, might extend to any payment returns a pending status from the processor), similar to the implementation in WP25.

Description:
Implement a new parameter to display a pending TY page when a transaction is not yet complete.

Design requirements:
Clearly indicate that the payment may take some time.
Inform the user that they will receive a Thank You email once the transaction is complete.

Assistance needed:
@RLopez-WMF – Could you advise who can help with the design for this page?
@KHill-WMF – Could you provide input on the wording/message for the pending TY page?

Notes:
Reference WP25 for similar implementation.
https://phabricator.wikimedia.org/T407241

Config:
https://gerrit.wikimedia.org/r/c/wikimedia/fundraising/dev/+/1197302

Event Timeline

I've created a draft of copy, based on info available on Trustly's website. Can I confirm this page follows an ACH transfer from Trustly?

I've created a draft of copy, based on info available on Trustly's website. Can I confirm this page follows an ACH transfer from Trustly?

Yes, but we might want to extend this for other payment methods in the future, so ACH can be a param in ty url for the design, thanks Kevin~

AnnWF set the point value for this task to 4.Nov 10 2025, 9:11 PM
AnnWF added a subscriber: Lars.

Thanks @Lars we will rethink this purpose after talk with relevant team members.