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Phabricator displays unread ghost notifications that can't be marked as read
Closed, DuplicatePublicBUG REPORT

Description

Steps to replicate the issue (include links if applicable):

I'm not sure how anybody else can reproduce this, but this is how the problem appeared for me:

  • Observe that the bell icon next to the Phabricator wordmark displays 2 unread notifications
  • Click on the icon
  • Click "Mark All Read"

What happens?:

The page reloads and there are still two unread notifications. I don't see any actual unread notifications in the notification list.

What should have happened instead?:

There shouldn't be any unread notifications anymore.

Software version (on Special:Version page; skip for WMF-hosted wikis like Wikipedia):

Other information (browser name/version, screenshots, etc.):

Earlier today, I had four unread notifications, of which zero were visible in the list. When I clicked "Mark All Read", this number reduced to two.
Usually I don't get any web notifications like this except if somebody awards one of my tasks a token.

Event Timeline

SomeRandomDeveloper renamed this task from I have two unread ghost notifications on Phabricator to Phabricator displays unread ghost notifications that can't be marked as read.Nov 7 2025, 2:09 PM

@SomeRandomDeveloper

When we check in the database (query in linked ticket) we see no unread notifications for you. Can you try clearing cache and deleting cookies or using a different browser and see if that makes it go away? It seems possible the state is ok in the database but not shown correctly to you locally.

@SomeRandomDeveloper

When we check in the database (query in linked ticket) we see no unread notifications for you. Can you try clearing cache and deleting cookies or using a different browser and see if that makes it go away? It seems possible the state is ok in the database but not shown correctly to you locally.

I just

  • cleared the site data on my browser on my PC and logged in again
  • logged into Phabricator on my Laptop, where I had been logged out for ~2 weeks
  • logged out on my phone, cleared the site data and logged in again

But the unread notifications still appear on all three devices.

I just tried marking the notifications as read again and this time it worked for some reason. Note sure why that is, but at least I don't have any notifications anymore now