The donor in #1776103 made a great point.
The donor noted:
"When I attempt to donate via paypal, the following screen appears briefly: My employer DOES offer donation matching but before I can enter my employer info the screen disappears and I am directed to Paypal. Please advise, I’d like to insure my donation is matched."
In our current flow for donations via PayPal when you get to page 2 of the donation form since you're taken to PayPal automatically we aren't giving donors the opportunity to enter their employment information in the employer field. Thus possibly missing out on matching gifts for donors who have donated via PayPal?
Related I don't have the ticket number on hand (can try to find if needed..), but I do recall we also heard from a donor recently who also noted when going through the PayPal flow that they briefly saw the privacy blurb and they didn't like that it felt like we were throwing important fine print that they couldn't actually read before being automatically redirected to PayPal.
It's nice that it automatically redirects you to PayPal as it's one less step for the donor, but if we're going to have an employer field and a privacy blurb we may consider making our PayPal flow more similar to something like Trustly. In the Trustly flow for example we give the donor the ability to enter their employer info and then they'd have a button that says "Sign in to my bank" so maybe we could have "Sign in to PayPal" or something along those lines. 🙂
