Thanks @AMJohnson
Two donors reported issues with paypal donations:
cid=58607901
cid=56537863
they errored on gravys end with
refused_transaction
"name": "UNPROCESSABLE_ENTITY",
"details": [
{
"issue": "TRANSACTION_REFUSED",
"description": "The request was refused"
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "e72a951a8f736",
"links": [
{
"href": "https://developer.paypal.com/api/rest/reference/orders/v2/errors/#TRANSACTION_REFUSED",
"rel": "information_link",
"method": "GET"
}
]Slack thread with some more discussion: https://wikimedia.slack.com/archives/C045WH0QYS2/p1763583986592879
It looks like a couple of things can cause this error that is on the donors account side, but lets look into our logs and see if theres any thing suspicous