PAWS: User servers failing to spawn (timeout 30s) across multiple accounts
Closed, DeclinedPublicBUG REPORT
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	• Sadeiiw67
	Nov 23 2025, 8:25 AM

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Description

*PAWS JupyterHub spawner is failing for all users.
Observed logs:

[Normal] Created container notebook
[Normal] Started container notebook
Spawn failed: Server didn't respond in 30 seconds

Several users have the same issue. Spawn page hangs indefinitely and server does not start.

Requesting WMCS team to investigate the PAWS cluster / nodes.

The Cloud-Services project tag is not intended to have any tasks. Please check the list on https://phabricator.wikimedia.org/project/profile/832/ and replace it with a more specific project tag to this task. Thanks!

Pppery changed the task status from Resolved to Declined.Jul 11 2026, 3:38 AM