Improve verification email: release to Commons and Wikidata
Closed, ResolvedPublic0.5 Estimated Story Points
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Authored By

	KStoller-WMF
	Nov 25 2025, 12:26 AM

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Referenced Files

	F71108967: Screenshot 2025-12-17 at 3.33.02 PM.png
	Dec 17 2025, 8:36 PM

	F71108910: Screenshot 2025-12-17 at 3.27.04 PM.png
	Dec 17 2025, 8:36 PM

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Description

User Story

Primary user story:
As a newly registered account holder, I want to receive a clear and welcoming verification email from my home wiki so that I understand the benefits of confirming my email and feel confident in taking the next step.

Edge case user story:
As someone who received a verification email but did not register for a wiki account, I want the message to clearly explain how to disassociate my email address from the account so I can easily remove my email from the account.

Details: T396155: [Epic] Improve verification email (WE1.1.22 FY2025-26)

Acceptance Criteria:

Release new verification email at Commons and Wikidata. Release Date: Dec 9, 2025.

Details

Related Changes in Gerrit:

	Subject	Repo	Branch	Lines +/-
	Enable HTML confirmation email on Wikidata and Commons	operations/mediawiki-config	master	+4 -0

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Status	Assigned	Task
Open	None	T327655 Epic: Migration of some GrowthExperiments features into MediaWiki core
Duplicate	None	T327679 Move Emailability code from GrowthExperiments to MediaWiki core
Resolved	AAlhazwani-WMF	T215665 [Design] Emailability: Improve verification email
Resolved	Urbanecm_WMF	T396155 [Epic] Improve verification email (WE1.1.22 FY2025-26)
Resolved	Urbanecm_WMF	T410970 Improve verification email: release to English Wikipedia
Resolved	Urbanecm_WMF	T410971 Improve verification email: release to Commons and Wikidata

Event Timeline

KStoller-WMF created this task.Nov 25 2025, 12:26 AM

KStoller-WMF removed Urbanecm_WMF as the assignee of this task.

KStoller-WMF triaged this task as Medium priority.

KStoller-WMF edited projects, added: Growth-Team; removed: Growth-Team (FY2025-26 Q2 Sprint 4).

KStoller-WMF moved this task from Inbox to Product Backlog on the Growth-Team board.

KStoller-WMF moved this task from Product Backlog to Needs Estimation on the Growth-Team board.Nov 25 2025, 11:48 PM

Change #1211813 had a related patch set uploaded (by Urbanecm; author: Urbanecm):

[operations/mediawiki-config@master] Enable HTML confirmation email on Wikidata and Commons

https://gerrit.wikimedia.org/r/1211813

gerritbot added a project: Patch-For-Review.Nov 26 2025, 10:07 PM

KStoller-WMF set the point value for this task to 0.5.Dec 1 2025, 5:12 PM

KStoller-WMF moved this task from Needs Estimation to Estimated tasks backlog on the Growth-Team board.

Urbanecm_WMF moved this task from Estimated tasks backlog to Blocked on the Growth-Team board.Dec 2 2025, 5:36 PM

KStoller-WMF edited projects, added: Growth-Team (FY2025-26 Q2 Sprint 5); removed: Growth-Team.Dec 9 2025, 11:33 PM

KStoller-WMF assigned this task to Urbanecm_WMF.Dec 10 2025, 5:10 PM

Blocked by T412265: Pushing to the docker registry fails with 500 Internal Server Error.

Change #1211813 merged by jenkins-bot:

[operations/mediawiki-config@master] Enable HTML confirmation email on Wikidata and Commons

https://gerrit.wikimedia.org/r/1211813

Mentioned in SAL (#wikimedia-operations) [2025-12-15T14:35:37Z] <urbanecm@deploy2002> Started scap sync-world: Backport for [[gerrit:1211810|enwiki: Enable HTML confirmation email (T410970)]], [[gerrit:1211813|Enable HTML confirmation email on Wikidata and Commons (T410971)]]

Stashbot mentioned this in T410970: Improve verification email: release to English Wikipedia.Dec 15 2025, 2:35 PM

Mentioned in SAL (#wikimedia-operations) [2025-12-15T14:37:40Z] <urbanecm@deploy2002> urbanecm: Backport for [[gerrit:1211810|enwiki: Enable HTML confirmation email (T410970)]], [[gerrit:1211813|Enable HTML confirmation email on Wikidata and Commons (T410971)]] synced to the testservers (see https://wikitech.wikimedia.org/wiki/Mwdebug). Changes can now be verified there.

Mentioned in SAL (#wikimedia-operations) [2025-12-15T14:45:50Z] <urbanecm@deploy2002> Finished scap sync-world: Backport for [[gerrit:1211810|enwiki: Enable HTML confirmation email (T410970)]], [[gerrit:1211813|Enable HTML confirmation email on Wikidata and Commons (T410971)]] (duration: 10m 13s)

Finally! Moving to QA.

Maintenance_bot removed a project: Patch-For-Review.Dec 15 2025, 3:31 PM

Etonkovidova updated the task description. (Show Details)Dec 17 2025, 8:20 PM

Checked on commonswiki and wikidata for gmail and mail.com:

The screenshots are for gmail:

Screenshot 2025-12-17 at 3.27.04 PM.png (2,614×1,008 px, 144 KB)

Screenshot 2025-12-17 at 3.33.02 PM.png (2,414×1,104 px, 170 KB)

Note: @Urbanecm_WMF - unrelated to the scope of this task: I ran into rather interesting issue - T383047: Could not send confirmation email: Unknown error in PHP's mail() function.. I was "lucky" enough to observe it from a user's point of view.

Improve verification email: release to Commons and WikidataClosed, ResolvedPublic0.5 Estimated Story PointsActions