As mentioned on slack (related thread) donor in #1786204 / CID 17773992 reported:
"Unfortunately, I did not sign up for the $3/month donation plan. I authorized a single $15 donation and not a monthly donation.
What happened click by click:
I selected a one-time $15 donation
Two buttons appeared and I accidentally clicked the lower one
I was sent to a page citing a $3/month plan asking for authorization
I did not authorize because this was a mis-click
I used the back button to return to the prior page
I clicked the one-time $15 gift button
I authorized the $15 transaction
I was sent to a confirmation page for the $3 transaction, which is not what I authorizedHopefully you can see the error. I corrected my selection but the system ignored this and authorized the wrong selection."
Per contribution tracking in Civi their donation was made from a banner using Chrome via PayPal. I attempt to locate the banner and while I don't believe I located the exact banner I was able to recreate it from a different one.
- Using incognito on Chrome going to https://en.wikipedia.org/wiki/Wikipedia?useformat=desktop&country=US&banner=B2526_120220_en6C_dsk_p1_lg_cvt_mcDialog
- Select an amount and choose PayPal
- In the monthly convert select Yes to monthly
- Change your mind and go backwards before you're taken to PayPal
- Select one-time in the pop-up instead
- Still says monthly before it takes you to Paypal as shown in the screenshot below.
Note: When I tried to recreate this in regular browsing mode on Chrome from the same exact link I just got an immediate error which I assumed indicated I was just blocked, but I'm unclear on that bit.
The form stickiness we have encountered before in https://phabricator.wikimedia.org/T403206 and https://phabricator.wikimedia.org/T313969 seems like donation form is just a bit sticky at times. :)