[bug] server won't launch
Closed, ResolvedPublicBUG REPORT
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	Hannolans
	Dec 26 2025, 6:34 AM

Description

What happened?

server won't launch https://hub-paws.wmcloud.org/hub/spawn-pending/Hannolans

gives:

Your server is starting up. You will be redirected automatically when it's ready for you.

then

2025-12-26T06:37:19.224721Z [Normal] Successfully assigned prod/jupyter--48annolans to paws-127c-uwce57bvcgrt-node-0

then

2025-12-26T06:32:34Z [Warning] Unable to attach or mount volumes: unmounted volumes=[home], unattached volumes=[], failed to process volumes=[]: timed out waiting for the condition

What should have happened?

openrefine of jupiler notebook should launch

Related Objects

Mentioned In: T414106: Add end-to-end monitoring for PAWS
T413786: paws-nfs-1 attempts invalid NFS mounts
Mentioned Here: T413786: paws-nfs-1 attempts invalid NFS mounts

Event Timeline

Hannolans created this task.Dec 26 2025, 6:34 AM

Restricted Application added a project: cloud-services-team. · View Herald TranscriptDec 26 2025, 6:34 AM

Hannolans updated the task description. (Show Details)Dec 26 2025, 6:37 AM

Hannolans updated the task description. (Show Details)

• LBLaiSiNanHai changed the subtype of this task from "Task" to "Bug Report".Dec 26 2025, 9:55 AM

Pppery merged a task: T413513: Start of PAWS terminal fails - Unable to attach or mount volumes.Dec 26 2025, 5:31 PM

Pppery added a subscriber: M2k_dewiki.

PexEric subscribed.Dec 27 2025, 12:34 PM

Jklamo subscribed.Dec 27 2025, 1:04 PM

Both my accounts (admin and bot) neither launch. Same problem.

Now I use my PC to run pywikibot instead. (But there are a lot of scripts on the server I can't remake them.)

Pppery merged a task: T413561: [bug] Spawn not working.Dec 29 2025, 5:48 AM

Pppery added a subscriber: AlbertusAditya.

KormiSK subscribed.Dec 29 2025, 1:45 PM

For the record I am also having this issue when I try to start up my PAWS server.

I'm also facing this problem.

Nono314 subscribed.Dec 29 2025, 6:21 PM

Same problem for me.

Apologies I opened a new task, I am going to delete it now that I see it is here.

Crochet.david subscribed.Dec 29 2025, 8:27 PM

A_smart_kitten merged a task: T413571: PAWS does not work / please delete, same as T413510.Dec 29 2025, 9:06 PM

A_smart_kitten merged a task: T413593: [Warning] Unable to attach or mount volumes.Dec 30 2025, 8:41 AM

A_smart_kitten added a subscriber: Leptictidium.

A_smart_kitten merged a task: T413597: Reason for logging into account.Dec 30 2025, 10:14 AM

A_smart_kitten added a subscriber: Intobesa.bot.

Theklan subscribed.Dec 30 2025, 12:08 PM

fnegri merged a task: T413607: [bug] <unable to launch server>.Dec 30 2025, 4:20 PM

fnegri added a subscriber: Jrubashk.

fnegri subscribed.

I had a quick look at this issue, the NFS server at paws-nfs-1.paws.eqiad1.wikimedia.cloud is failing to mount a shared volume:

Dec 30 16:22:59 paws-nfs-1 mount[2779064]: mount.nfs: Failed to resolve server nfs-tools-project.svc.eqiad.wmnet: Name or service not known

I think that node-0 is having trouble somehow, I failed to spawn a pod there too with my user, I'll reboot that one, the others seem to have more pods being created though.

In T413510#11487761, @dcaro wrote:

I think that node-0 is having trouble somehow, I failed to spawn a pod there too with my user, I'll reboot that one, the others seem to have more pods being created though.

Yep, now my notebook starts ok on node-0, I'll leave it there, but please report if it does not work for you yet (maybe other nodes are stuck too :/, gtg right now, might have a look later but can't be certain).

I am now able to login, thank you!

Solved for me too, thanks a lot !

Able to login now, thank you.

fnegri mentioned this in T413786: paws-nfs-1 attempts invalid NFS mounts.Jan 5 2026, 3:40 PM

In T413510#11487487, @fnegri wrote:
I had a quick look at this issue, the NFS server at paws-nfs-1.paws.eqiad1.wikimedia.cloud is failing to mount a shared volume:
Dec 30 16:22:59 paws-nfs-1 mount[2779064]: mount.nfs: Failed to resolve server nfs-tools-project.svc.eqiad.wmnet: Name or service not known

I re-checked the error above and it's a separate issue, unrelated to the issue described in this task. I opened T413786: paws-nfs-1 attempts invalid NFS mounts to track it.

This task can be resolved.

fnegri mentioned this in T414106: Add end-to-end monitoring for PAWS.Jan 8 2026, 3:52 PM

[bug] server won't launchClosed, ResolvedPublicBUG REPORTActions