- Context.
In order for research to have lasting effects on product team's and leadership's processes and decisions, it needs to be easy for everyone to access, sometimes even long after the research is complete.
The current Design Research knowledge repository (https://airtable.com/appBBummS2p0Qx4WI/shrpJJPaCHJmVqjRI -- password protected) is not used much except occasionally by Design Researchers. Many WMF staff are unaware it exists. Those who have tried to use it have reported it being difficult to find what they're looking for (e.g. Sonja). Others have created their own knowledge repos for their area that they find easier to use, though they struggle to keep them up to date (e.g. Justin - designer - creating a repo for reader-related research in NotebookLM). Selena, in a chat with Debra at WikiLead, said she was unaware we had a knowledge repo, that the UX team at Mozilla had one that had been really impactful, and said she supported us spending time to invest in ours.
- Expected Deliverable. What is the ideal outcome or result of your request?
Initial milestone is a proposal for this work, to get reviewed and approved by Leila, before we make this an official project.
OLD:
A revamped knowledge repository - potentially using a different tool than AirTable - plus new work to create more awareness that it exists.
- Estimated Effort. Please provide an estimate of the amount of work needed to complete this task, if known.
TBD - once proposal is made and discussed.