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cbc.ca gives 504 gateway timeout errors in production
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Description

Steps to replicate the issue (include links if applicable):

What happens?:

The automatic cite creation tool fails to generate a citation:

Screenshot 2026-01-29 at 21.09.42.png (732×968 px, 110 KB)

What should have happened instead?:

It should automatically create a citation using the "cite news" template.

Software version (skip for WMF-hosted wikis like Wikipedia):

Other information (browser name/version, screenshots, etc.):

Event Timeline

Mvolz renamed this task from cbc.ca periodically blocks citoid service in production to cbc.ca gives 504 gateway timeout errors.Feb 2 2026, 4:55 PM
Mvolz renamed this task from cbc.ca gives 504 gateway timeout errors to cbc.ca gives 504 gateway timeout errors in production.
Mvolz updated the task description. (Show Details)

I can confirm these urls work locally, but in production we're getting 504 gateway timeout errors. It's been ongoing as long as we have data (3 months).

This is slightly weird error code for a deliberate block, but we could ask them.