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Finance batch uploads - what to do when not valid upstream
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Description

We hit a case today when a batch was processed that already exists in Intacct

The process is

  1. we validate the batch against the verified batch totals
  2. we check if the batch exists in Intacct
  3. if it exists in Intacct we check the total matches
  4. if it matches we close the batch as exported

I hit a batch today where the total does not match - my assumption is this would have happened because the process died during the upload (presumably I killed it because we are in that testing stage). It seems possible this could happen in the wild and we probably need to confirm the process

Today I just manually deleted the draft batch in Intacct (which was unbalanced due to upload issue) and it re-uploaded. Once we are out of dev stage this should hopefuly be exceptionally rare - but we will need to agree with Finance what to do