Donor cid=70080516 made three donations via Adyen/Gravy on March 6th, 2026, but only two reached Civi. It's a little odd in that two of the three have the same external identifier, 245260402.2.
Piero confirmed that Gravy sent a webhook for each of them, so can we determine why the third didn't reach Civi?
https://wikimedia.gr4vy.app/merchants/default/transactions/c393558a-7a08-4cfa-894b-ed99dadb1423/overview is the one that didn't get picked up.
I'm going to refund two of them for the donor soon, but if that would impede the investigation please let me know.
2026-03-18:
Possible other instance of this
cid=69250764
More examples from older task:
GRAVY e0e34b64-14be-487c-bdff-db63b8f8f0ba
GRAVY ea3b86ed-2786-4e6e-b982-60eec15b1f59
December 6th, 2025 5:54 AM
December 6th, 2025 5:55 AM
Another one is
cid=69250764
cid=52667387 not sure what's going on with this one, the amounts are unique that the donor had to type them
Another one, a recurring from 2026-01-12
cid=70047497
cb93cff2-211a-40eb-87c9-3984fa0a6f9c
dd7bb9ee-7b49-434a-acce-6ecc2051593f