Background
In preparing for the Explore feed revamp, the team ran a survey in December 2025. With the goals of understanding what users look for in similar feeds, understand the gaps in our current experience, surface improvements, and identify user needs. Results.
User Story
As a product manager, I want to hear directly from users who have encountered the updated Explore feed, so I can understand their perspectives and feedback, and compare it to the feedback we received on our existing Explore feed.
Requirements
- Eligible users: users on their 4th visit to the Home feed
- Survey should be removed from the App on August 15
- Allow for free-text feedback
- Instrument similar to other surveys, so that free text and data is sent to Shay
- Only show once per user
- Lower priority than all other pop-ups/tooltips
Survey copy
- "Help improve Home"
- Are you satisfied with the "Community" and "For you" feeds?
- [Standard satisfaction options]
- [Above free-text answer box] Any additional thoughts?