Example flow:
Adyen credit card donation through gravy
Gets stuck at auth
Donor relations manually captures it
Gravy does send us an IPN when this happens, but it looks like the pending message is already set to resolved somehow
Example:
245656263.1
170e6f4c-70da-4ebb-8222-5997257526ff
fundraising-misc-20260321.gz:Mar 20 20:05:05 civi1002 SmashPig-Gravy-QueueJobRunner: SPCID-1549955861 | Message: {
"class": "SmashPig\\PaymentProviders\\Gravy\\Jobs\\RecordCaptureJob",
"payload": {
"eventDate": "2026-03-20T20:05:04.825709+00:00",
"is_successful": true,
"gateway_txn_id": "170e6f4c-70da-4ebb-8222-5997257526ff",
"amount": 5.35,
"currency": "EUR",
"order_id": "245656263.1",
"raw_status": "capture_succeeded",
"status": "complete",
"raw_response": {
"type": "transaction",
"id": "170e6f4c-70da-4ebb-8222-5997257526ff",
"external_identifier": "245656263.1",
"payment_service_transaction_id": "R8Q5RW8JQM7C79B9",
"status": "capture_succeeded",
"has_gift_card_redemptions": false,
"pending_review": false,
"amount": 535,
"authorized_amount": 535,
"captured_amount": 535,
"refunded_amount": 0,
"currency": "EUR",
"metadata": null,
"created_at": "2026-03-19T08:35:56.231113+00:00",
"updated_at": "2026-03-20T20:05:04.565047+00:00",
"payment_method": {
"id": "710f184c-c932-490a-a54e-d3baa7a2920e",
"method": "card"
},
"payment_link_id": null,
"error_code": null,
"iso_response_code": null,
"payment_source": "recurring",
"merchant_initiated": false,
"is_subsequent_payment": false
},
"risk_scores": [],
"recurring_payment_token": "710f184c-c932-490a-a54e-d3baa7a2920e",
"payment_method": "cc",
"payment_submethod": "",
"backend_processor": null,
"backend_processor_transaction_id": "R8Q5RW8JQM7C79B9",
"payment_orchestrator_reconciliation_id": null
},
"source_name": "SmashPig",
"source_type": "listener",
"source_host": "frpig1002",
"source_run_id": 1456390,
"source_version": "5d8a033046dabf500205b5ac4570da257050a64c",
"source_enqueued_time": 1774037104fundraising-misc-20260321.gz:Mar 20 20:05:05 civi1002 SmashPig-Gravy-QueueJobRunner: SPCID-1549955861 | (corr_id-gravy-245656263.1) Processing captured Gravy payment with authorization reference '170e6f4c-70da-4ebb-8222-5997257526ff' and order ID '245656263.1'. | |
fundraising-misc-20260321.gz:Mar 20 20:05:05 civi1002 SmashPig-Gravy-QueueJobRunner: SPCID-1549955861 | (corr_id-gravy-245656263.1) Could not find donor details for authorization Reference '170e6f4c-70da-4ebb-8222-5997257526ff' and order ID '245656263.1'. | |