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Maniphest T421917

Donor Portal - Update error message copy + error code
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Description

Screenshot 2026-03-30 at 12.19.13 PM (1).png (1,005×340 px, 48 KB)
- Please remove "Thank you!" from the error message, as we found it to be confusing.

"Something went wrong with your request. For assistance, please contact donate@wikimedia.org"

Can we also add an error code, for us to know why the error was thrown?

Details

Related Changes in Gerrit:
SubjectRepoBranchLines +/-
Show appropriate error for recurring pause failuremediawiki/extensions/DonationInterfacemaster+1 K -46
Add loglines and error code to DonorPortal API classesmediawiki/extensions/DonationInterfacemaster+142 -3
Customize query in gerrit

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Event Timeline

KHill-WMF created this task.Mar 31 2026, 3:04 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMar 31 2026, 3:04 PM
KHill-WMF renamed this task from Donor Portal - Update error message copy - remove 'Thank you!' to Donor Portal - Update error message copy + error code.Mar 31 2026, 3:57 PM
KHill-WMF updated the task description. (Show Details)
Damilare claimed this task.Mar 31 2026, 6:36 PM
MBeat33 subscribed.Mar 31 2026, 7:33 PM

If there are multiple error codes, DR team would appreciate any documentation on them if we can use them to guide donors.

gerritbot added a comment.Apr 1 2026, 3:23 PM

Change #1266298 had a related patch set uploaded (by Damilare Adedoyin; author: Damilare Adedoyin):

[mediawiki/extensions/DonationInterface@master] Add loglines and error code to DonorPortal API classes

https://gerrit.wikimedia.org/r/1266298

gerritbot added a project: Patch-For-Review.Apr 1 2026, 3:23 PM
gerritbot added a comment.Apr 2 2026, 1:32 PM

Change #1266298 merged by jenkins-bot:

[mediawiki/extensions/DonationInterface@master] Add loglines and error code to DonorPortal API classes

https://gerrit.wikimedia.org/r/1266298

ReleaseTaggerBot added a project: MW-1.46-notes (1.46.0-wmf.23; 2026-04-07).Apr 2 2026, 2:00 PM
Maintenance_bot removed a project: Patch-For-Review.Apr 2 2026, 2:32 PM
XenoRyet moved this task from Triage to Current Sprint on the Fundraising-Backlog board.Apr 7 2026, 7:30 PM
XenoRyet added a project: Fundraising Sprint - GNU England Shaker dresser.Apr 7 2026, 7:34 PM
Damilare moved this task from Backlog to Ready for Review on the Fundraising Sprint - GNU England Shaker dresser board.Apr 9 2026, 3:06 PM
gerritbot added a comment.Apr 10 2026, 1:56 PM

Change #1266308 merged by jenkins-bot:

[mediawiki/extensions/DonationInterface@master] Show appropriate error for recurring pause failure

https://gerrit.wikimedia.org/r/1266308

Damilare moved this task from Ready for Review to Done on the Fundraising Sprint - GNU England Shaker dresser board.Apr 13 2026, 5:44 PM
XenoRyet closed this task as Resolved.Apr 20 2026, 7:22 PM
XenoRyet set Final Story Points to 2.
Damilare mentioned this in T424014: Fundraising Sprint G - 2026 - Priorities.Apr 21 2026, 12:02 PM
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