Page MenuHomePhabricator

[EPIC] Streamline and simplify newcomer onboarding
Closed, DeclinedPublic

Description

Improve the initial experience for new account holders by reducing friction, removing unnecessary steps, and making it faster and clearer to get started.

User story

As a new account holder,
I want to get started immediately without unnecessary decisions or distractions,
so that I can quickly explore or contribute in a way that feels simple and relevant to me.

Problem

Newcomer onboarding today is fragmented and introduces unnecessary complexity at key moments:

  • Users are asked to make decisions (for example, topic selection) before they understand their goals
  • Key UI elements can feel overwhelming or distracting
  • Onboarding steps are not clearly tied to immediate user value
  • The experience does not adapt well to different types of users (readers vs. contributors)
Goal

Create a more seamless onboarding experience that:

  • Helps users get started quickly with minimal upfront decisions
  • Reduces cognitive load and interface complexity
  • Aligns onboarding steps with clear, immediate value
  • Supports flexible paths based on user intent and behavior
Related Metrics:
  • Reduced time from account creation to first meaningful action
  • Increased activation rates (for example, first edit or key interaction)
  • Improved clarity and ease of use in early sessions
  • Fewer drop-offs during onboarding steps
  • Higher second-week retention
Scope

This parent task brings together efforts that simplify and modernize onboarding.

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald Transcript