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Maniphest T423788

Login Error for outreachdashboard
Open, Needs TriagePublicBUG REPORT
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Description

Steps to replicate the issue (include links if applicable):

What happens?:
Sign on FAILS with:
Login Error
It looks like there was a problem with the sign in process. (Sorry about that! It happens occasionally.) Please try logging in or enrolling again.

What should have happened instead?:
Sign on should proceed

Software version (on Special:Version page; skip for WMF-hosted wikis like Wikipedia):
PRODUCTION

Other information (browser name/version, screenshots, etc.):

Event Timeline

Xaosflux created this task.Apr 18 2026, 8:05 PM
Restricted Application added subscribers: Base, • Aklapper. · View Herald TranscriptApr 18 2026, 8:05 PM
Xaosflux added a comment.Apr 19 2026, 2:35 PM

Consumer is still approved: https://meta.wikimedia.org/wiki/Special:OAuthListConsumers/view/5709c54e5e241577730e27c13e1a56cf

Xaosflux added a subscriber: Ragesoss.Apr 19 2026, 2:36 PM
Ragesoss closed this task as Resolved.Apr 19 2026, 5:58 PM
Ragesoss claimed this task.

Fixed and deployed with https://github.com/WikiEducationFoundation/WikiEduDashboard/commit/76edcd4c408552d45d17974d83ed3a21668c8b4e

Thanks for reporting!

Geertivp subscribed.Apr 20 2026, 2:16 PM

It seems that the original error still appears when the user does not have an active Wikimedia session.

Ragesoss added a comment.Apr 20 2026, 3:35 PM
In T423788#11839220, @Geertivp wrote:

It seems that the original error still appears when the user does not have an active Wikimedia session.

I'm not able to replicate this. Can you provide more details about the situation where this is still happening?

Geertivp added a comment.Apr 21 2026, 8:12 AM

How to invoke the problem:

  • start a private browser session (having no session cookie)
  • try to login
Geertivp reopened this task as Open.Apr 23 2026, 9:11 AM
HakanIST subscribed.Tue, Jul 14, 12:36 PM

As far as I can tell, this still reproduces because GET /sign_in unconditionally renders the login-error page , so any direct visit shows the error with no way to log in.

Geertivp added a comment.Tue, Jul 14, 12:45 PM

I can confirm that the same error persists

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