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Show configured destination email address in direct reporting flow
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Description

Background

When direct reporting is available for a configured email destination, the form should show the destination email address to the user.

This preserves the existing user choice that existed before direct reporting: users could see the email address and decide whether to contact it directly from their own email client. Showing the destination address in the direct reporting flow allows users to understand where the report is going and, if they prefer, email that address from a separate account instead.

User story

As a user submitting a direct report, I need to see the destination email address before submitting, so that I know where my report is being sent and can choose to contact that address directly if I do not want to use the email address associated with my account.

Task

  • Display configured destination email in direct reporting page so the user can use it if they choose to contact it outside the direct reporting form.

Designs

IRS-direct-reporting-vrt.png (360×1,396 px, 94 KB)

Figma

Event Timeline

STran removed STran as the assignee of this task.
STran subscribed.

Change #1295948 had a related patch set uploaded (by STran; author: STran):

[mediawiki/extensions/ReportIncident@master] Add a reply-to to Direct Reporting emails

https://gerrit.wikimedia.org/r/1295948

Change #1296516 had a related patch set uploaded (by STran; author: STran):

[mediawiki/extensions/ReportIncident@wmf/1.47.0-wmf.4] Add a reply-to to Direct Reporting emails

https://gerrit.wikimedia.org/r/1296516

Change #1296517 had a related patch set uploaded (by STran; author: STran):

[mediawiki/extensions/ReportIncident@wmf/1.47.0-wmf.5] Add a reply-to to Direct Reporting emails

https://gerrit.wikimedia.org/r/1296517

Change #1295948 merged by jenkins-bot:

[mediawiki/extensions/ReportIncident@master] Add a reply-to to Direct Reporting emails

https://gerrit.wikimedia.org/r/1295948

Change #1296516 merged by jenkins-bot:

[mediawiki/extensions/ReportIncident@wmf/1.47.0-wmf.4] Add a reply-to to Direct Reporting emails

https://gerrit.wikimedia.org/r/1296516

Change #1296517 merged by jenkins-bot:

[mediawiki/extensions/ReportIncident@wmf/1.47.0-wmf.5] Add a reply-to to Direct Reporting emails

https://gerrit.wikimedia.org/r/1296517

Mentioned in SAL (#wikimedia-operations) [2026-06-03T07:16:32Z] <mszwarc@deploy1003> Started scap sync-world: Backport for [[gerrit:1296516|Add a reply-to to Direct Reporting emails (T427788 T427791 T427829)]], [[gerrit:1296517|Add a reply-to to Direct Reporting emails (T427788 T427791 T427829)]]

Mentioned in SAL (#wikimedia-operations) [2026-06-03T07:35:15Z] <mszwarc@deploy1003> mszwarc, stran: Backport for [[gerrit:1296516|Add a reply-to to Direct Reporting emails (T427788 T427791 T427829)]], [[gerrit:1296517|Add a reply-to to Direct Reporting emails (T427788 T427791 T427829)]] synced to the testservers (see https://wikitech.wikimedia.org/wiki/Mwdebug). Changes can now be verified there.

Mentioned in SAL (#wikimedia-operations) [2026-06-03T07:48:46Z] <mszwarc@deploy1003> Finished scap sync-world: Backport for [[gerrit:1296516|Add a reply-to to Direct Reporting emails (T427788 T427791 T427829)]], [[gerrit:1296517|Add a reply-to to Direct Reporting emails (T427788 T427791 T427829)]] (duration: 32m 13s)