Gregory Varnum writes:
I've been chatting with Krenair and RD in IRC about MediaWiki related OTRS tickets. Two thoughts that I was wondering if you'd be around on IRC sometime to perhaps chat a bit about:
- Would it be possible for your team to help with identifying possible OTRS volunteers from the developer community? There's a noticeable absence of devo-capable volunteers on many of the OTRS queues.
- With things like VE now in full swing - would it be beneficial to finally setup a MW specific queue?
See also https://meta.wikimedia.org/wiki/OTRS