We're on OTRS 3.2.x and the end of life for that major rev. was declared in Jan 2015. https://www.otrs.com/release-notes-otrs-help-desk-4-patch-level-5/ We should probably skip 3.3. and upgrade to 4.x which is now stable. This is a not a trivial update, we will need to test all of our customizations, some of which will probably need to be redone for 4.x.
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Restricted Application added a subscriber: Aklapper. · View Herald TranscriptFeb 11 2015, 10:14 PM2015-02-11 22:14:42 (UTC+0)
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Matthewrbowker closed this task as a duplicate of T74109: Upgrade OTRS to a more recent stable release.Feb 18 2015, 2:43 AM2015-02-18 02:43:48 (UTC+0)
Steinsplitter moved this task from Incoming to Resolved on the Znuny board.Mar 19 2015, 10:27 AM2015-03-19 10:27:20 (UTC+0)