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Interacting with Phabricator via mail is broken
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Description

Exhibit #1:

From: Mail Delivery System <Mailer-Daemon@iridium.eqiad.wmnet>
Subject: Mail delivery failed: returning message to sender
To: tim@tim-landscheidt.de
Date: Sat, 14 Mar 2015 02:17:33 +0000 (11 hours, 53 minutes ago)

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  general@phabricator.wikimedia.org
    (generated from T92710+public+1654616263e2a463@phabricator.wikimedia.org)
    local delivery failed

The following text was generated during the delivery attempt:

------ general@phabricator.wikimedia.org
       (generated from T92710+public+1654616263e2a463@phabricator.wikimedia.org) ------

Error parsing message

Please contact a WMF Phabricator admin.

------ This is a copy of the message, including all the headers. ------

Return-path: <tim@tim-landscheidt.de>
Received: from polonium.wikimedia.org ([208.80.154.90]:39112)
	by iridium.eqiad.wmnet with esmtp (Exim 4.82)
	(envelope-from <tim@tim-landscheidt.de>)
	id 1YWbdt-000BDD-JU
	for T92710+public+1654616263e2a463@phabricator.wikimedia.org; Sat, 14 Mar 2015 02:17:33 +0000
Received: from mo6-p00-ob.smtp.rzone.de ([2a01:238:20a:202:5300::10]:36659)
	by polonium.wikimedia.org with esmtp (Exim 4.82)
	(envelope-from <tim@tim-landscheidt.de>)
	id 1YWbdq-0007UH-8v
	for T92710+public+1654616263e2a463@phabricator.wikimedia.org; Sat, 14 Mar 2015 02:17:32 +0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; t=1426299448; l=76;
	s=domk; d=tim-landscheidt.de;
	h=Content-Type:MIME-Version:In-Reply-To:Date:References:Subject:To:
	From;
	bh=d4abK81e8TDLm+QIpIv/yeCHve0rOAWrQscCHQn42wU=;
	b=kLzF5fswIX4Rz9j6PgzYcR43hGzaf2/t3g6s/EQtwL0VjJhdvUBjVL8Fa9YiY2NfoT7
	gbrSQ5IOwQHk1GOvBtVwXZtO1FGnXqIiiKmcWCqBzd8EsLGZJOSDp1R0IrgEiy9yRWXxB
	WYcwwLCQPRNxKblLTvTE+9wChVEU5iwdD7I=
X-RZG-AUTH: :O2kGeEG7b/pS1FmwRjK/iE70SAFAhFmfc+zHXduyf9BrI1bL11XibYEqV1gV27rWtmWN9dvimT9U
X-RZG-CLASS-ID: mo00
Received: from passepartout.tim-landscheidt.de (d226028.adsl.hansenet.de [80.171.226.28])
	by smtp.strato.de (RZmta 37.4 DYNA|AUTH)
	with ESMTPSA id v032abr2E2HSA2a
	(using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))
	(Client did not present a certificate)
	for <T92710+public+1654616263e2a463@phabricator.wikimedia.org>;
	Sat, 14 Mar 2015 03:17:28 +0100 (CET)
From: Tim Landscheidt <tim@tim-landscheidt.de>
To: T92710+public+1654616263e2a463@phabricator.wikimedia.org
Subject: Re: [Maniphest] T92710: Evaluate options to make puppet errors more visible
Organization: http://www.tim-landscheidt.de/
References: <maniphest-task-PHID-TASK-4kxi2xs2mrbrsatsa5py@phabricator.wikimedia.org>
Date: Sat, 14 Mar 2015 02:17:26 +0000
In-Reply-To: <maniphest-task-PHID-TASK-4kxi2xs2mrbrsatsa5py@phabricator.wikimedia.org>
	(Krinkle's message of "Sat, 14 Mar 2015 02:14:28 +0000")
Message-ID: <87y4n0tj9l.fsf@passepartout.tim-landscheidt.de>
User-Agent: Gnus/5.13 (Gnus v5.13) Emacs/24.3 (gnu/linux)
MIME-Version: 1.0
Content-Type: text/plain

What do you mean by "puppet failures and random regressions" in this case?

Exhibit #2:

From: Mail Delivery System <Mailer-Daemon@iridium.eqiad.wmnet>
Subject: Mail delivery failed: returning message to sender
To: tim@tim-landscheidt.de
Date: Sat, 14 Mar 2015 13:03:01 +0000

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  general@phabricator.wikimedia.org
    (generated from T92351+public+7ea0b5e662d926ca@phabricator.wikimedia.org)
    local delivery failed

The following text was generated during the delivery attempt:

------ general@phabricator.wikimedia.org
       (generated from T92351+public+7ea0b5e662d926ca@phabricator.wikimedia.org) ------

Error parsing message

Please contact a WMF Phabricator admin.

------ This is a copy of the message, including all the headers. ------

Return-path: <tim@tim-landscheidt.de>
Received: from polonium.wikimedia.org ([208.80.154.90]:38977)
	by iridium.eqiad.wmnet with esmtp (Exim 4.82)
	(envelope-from <tim@tim-landscheidt.de>)
	id 1YWliX-0009IV-0D
	for T92351+public+7ea0b5e662d926ca@phabricator.wikimedia.org; Sat, 14 Mar 2015 13:03:01 +0000
Received: from mo6-p00-ob.smtp.rzone.de ([2a01:238:20a:202:5300::6]:24057)
	by polonium.wikimedia.org with esmtp (Exim 4.82)
	(envelope-from <tim@tim-landscheidt.de>)
	id 1YWliW-0002Ba-1O
	for T92351+public+7ea0b5e662d926ca@phabricator.wikimedia.org; Sat, 14 Mar 2015 13:03:00 +0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; t=1426338178; l=175;
	s=domk; d=tim-landscheidt.de;
	h=Content-Type:MIME-Version:In-Reply-To:Date:References:Subject:To:
	From;
	bh=72F5eOQnfF+p4IGjpTcF76ygb0LopayPdQim2/NEiYY=;
	b=msGguu8NyKEWv6gZ/sEV5IwTFZOyOfqv4+9YFBVXub1dL8aQsS8WSzS5gQ2pAx0XNMC
	hmb1EoqmjVOPekbTKqi62234Op8aGEtWf5AEVM+OrrXwYdiY1ieGvK92ZvbBfUpTPs6o+
	AI/FVqPvVJ8N5jFH0Nd3eY4W/i2SsI1dZlY=
X-RZG-AUTH: :O2kGeEG7b/pS1FmwRjK/iE70SAFAhFmfc+zHXduyf9BrI1bL11XibYEqV1gV27rWtmWN9dvimT9U
X-RZG-CLASS-ID: mo00
Received: from passepartout.tim-landscheidt.de (d226028.adsl.hansenet.de [80.171.226.28])
	by smtp.strato.de (RZmta 37.4 DYNA|AUTH)
	with ESMTPSA id Y017fdr2ED2wFF4
	(using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))
	(Client did not present a certificate)
	for <T92351+public+7ea0b5e662d926ca@phabricator.wikimedia.org>;
	Sat, 14 Mar 2015 14:02:58 +0100 (CET)
From: Tim Landscheidt <tim@tim-landscheidt.de>
To: T92351+public+7ea0b5e662d926ca@phabricator.wikimedia.org
Subject: Re: [Maniphest] T92351: Jenkins failing with "Error: GET https://saucelabs.com: Couldn't resolve host name."
Organization: http://www.tim-landscheidt.de/
References: <maniphest-task-PHID-TASK-7jp3np5kzsugflyvjf2p@phabricator.wikimedia.org>
	<36a2d878f61d5359aba89ec812180425@localhost.localdomain>
Date: Sat, 14 Mar 2015 13:02:55 +0000
In-Reply-To: <36a2d878f61d5359aba89ec812180425@localhost.localdomain>
	(gerritbot's message of "Sat, 14 Mar 2015 09:09:47 +0000")
Message-ID: <87pp8bratc.fsf@passepartout.tim-landscheidt.de>
User-Agent: Gnus/5.13 (Gnus v5.13) Emacs/24.3 (gnu/linux)
MIME-Version: 1.0
Content-Type: text/plain

Has someone looked at whether there is an SOA record in LDAP?  If that is the source of the problem, fixing it would be much easier than working around it with `resolv.conf`.

In addition, the bounces are sent with From: and envelope from set to Mailer-Daemon@iridium.eqiad.wmnet.

Event Timeline

scfc raised the priority of this task from to Needs Triage.
scfc updated the task description. (Show Details)
scfc added a project: Phabricator.
scfc subscribed.

Indeed. I replied to this task via email and I got

Delivered-To: qgil@wikimedia.org
Received: by 10.112.51.18 with SMTP id g18csp1687694lbo;
      Sat, 14 Mar 2015 13:19:38 -0700 (PDT)
X-Received: by 10.140.31.246 with SMTP id f109mr65074827qgf.23.1426364377525;
      Sat, 14 Mar 2015 13:19:37 -0700 (PDT)
Return-Path: <>
Received: from polonium.wikimedia.org (polonium.wikimedia.org. [208.80.154.90])
      by mx.google.com with ESMTP id 20si5426567qgf.98.2015.03.14.13.19.36
      for <qgil@wikimedia.org>;
      Sat, 14 Mar 2015 13:19:37 -0700 (PDT)
Received-SPF: pass (google.com: domain of  designates 208.80.154.90 as permitted sender)
Authentication-Results: mx.google.com;
     spf=pass (google.com: domain of  designates 208.80.154.90 as permitted sender) smtp.mail=
Received: from [2620:0:861:103:f21f:afff:fee8:c527] (port=40637 helo=iridium.eqiad.wmnet)
	by polonium.wikimedia.org with esmtp (Exim 4.82)
	id 1YWsX2-0008PK-PR
	for qgil@wikimedia.org; Sat, 14 Mar 2015 20:19:36 +0000
Received: from Debian-exim by iridium.eqiad.wmnet with local (Exim 4.82)
	id 1YWsX2-0009SN-LT
	for qgil@wikimedia.org; Sat, 14 Mar 2015 20:19:36 +0000
X-Failed-Recipients: general@phabricator.wikimedia.org
Auto-Submitted: auto-replied
From: Mail Delivery System <Mailer-Daemon@iridium.eqiad.wmnet>
To: qgil@wikimedia.org
Subject: Mail delivery failed: returning message to sender
Message-Id: <E1YWsX2-0009SN-LT@iridium.eqiad.wmnet>
Date: Sat, 14 Mar 2015 20:19:36 +0000

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

general@phabricator.wikimedia.org
  (generated from T92724+public+c96385b21853c033@phabricator.wikimedia.org)
  local delivery failed

The following text was generated during the delivery attempt:

------ general@phabricator.wikimedia.org
     (generated from T92724+public+c96385b21853c033@phabricator.wikimedia.org) ------

Error parsing message

Please contact a WMF Phabricator admin.
 
------ This is a copy of the message, including all the headers. ------

Return-path: <qgil@wikimedia.org>
Received: from polonium.wikimedia.org ([208.80.154.90]:54522)
	by iridium.eqiad.wmnet with esmtp (Exim 4.82)
	(envelope-from <qgil@wikimedia.org>)
	id 1YWsX2-0009SE-C7
	for T92724+public+c96385b21853c033@phabricator.wikimedia.org; Sat, 14 Mar 2015 20:19:36 +0000
Received: from mail-lb0-x22f.google.com ([2a00:1450:4010:c04::22f]:32975)
	by polonium.wikimedia.org with esmtp (Exim 4.82)
	(envelope-from <qgil@wikimedia.org>)
	id 1YWsX0-0008P8-FR
	for T92724+public+c96385b21853c033@phabricator.wikimedia.org; Sat, 14 Mar 2015 20:19:36 +0000
Received: by lbbzq9 with SMTP id zq9so9487618lbb.0
      for <T92724+public+c96385b21853c033@phabricator.wikimedia.org>; Sat, 14 Mar 2015 13:19:34 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
      d=wikimedia.org; s=google;
      h=mime-version:in-reply-to:references:date:message-id:subject:from:to
       :content-type;
      bh=Ldj8Xiu9AmuZUiPvKwk6ayl5oQn/Po0aCRU1pNkbTvw=;
      b=nJowTR+X9UNNqhWqBe+4vzC3KpxfUfbnaXGmuue+V9E7AzDoupq+9ZUm2F0gP/vOh2
       K8Wv9YnILBQQ7a2iwK6T6pU49uhpD5Mq3pAWCaRjtecS+44/rclneCUWEtHFZkPChXTD
       MxybHB7oQo4CYdT41FuAYSfxKG9Rp3nKW+Phs=
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
      d=1e100.net; s=20130820;
      h=x-gm-message-state:mime-version:in-reply-to:references:date
       :message-id:subject:from:to:content-type;
      bh=Ldj8Xiu9AmuZUiPvKwk6ayl5oQn/Po0aCRU1pNkbTvw=;
      b=hpVbFx9B3uBXltPVnPFcmx+oFPxXWyusC+yQjmSkxoq+D/I3IAqDWpwZRAtwoTKyZi
       qAGQWtNTMwZM4wnzCpjC77N2nOelkXkTSCs//cSsCI81aeZKtFSDOaw1T5SReGnHNqJR
       I1uNkzcLK2t3jPIRGFurZewc14SbZsjNgvUBMb/a5vJu0RYg5sUe8JAKgyTmHowI/1kZ
       OoO/SgtlrAaJXi7bEYUiimeM8wsCNNVZPZWlWZFCymavNgz3ALEoxQPSMua79pV2Xzm1
       KHc/7WqdCOq9Cql9lhSQhuR4OE6wwUGDVKTdFVoEOmVMQG4FRPlqWu34EyaNwVyuQLbw
       UN9g==
X-Gm-Message-State: ALoCoQkZSYeGiKYmCgfdad83MDjidaj2Cy9HqRdX5CsgigGlZK3CTjS89FZ12u02RrdxgG+lUGWg
MIME-Version: 1.0
X-Received: by 10.112.167.231 with SMTP id zr7mr48830244lbb.123.1426364373607;
Sat, 14 Mar 2015 13:19:33 -0700 (PDT)
Received: by 10.112.63.199 with HTTP; Sat, 14 Mar 2015 13:19:33 -0700 (PDT)
In-Reply-To: <maniphest-task-PHID-TASK-nvowyv4ntm47k5tpmypn@phabricator.wikimedia.org>
References: <maniphest-task-PHID-TASK-nvowyv4ntm47k5tpmypn@phabricator.wikimedia.org>
Date: Sat, 14 Mar 2015 21:19:33 +0100
Message-ID: <CACxLwRnXw6DCo10rW2UeLgpPf7W1yz-g9Rsqjd6ieWO0OCFStA@mail.gmail.com>
Subject: Re: [Maniphest] [Created] T92724: Commenting via mail is broken
From: Quim Gil <qgil@wikimedia.org>
To: T92724+public+c96385b21853c033@phabricator.wikimedia.org
Content-Type: multipart/alternative; boundary=001a11c235e2cf4037051145553d

--001a11c235e2cf4037051145553d
Content-Type: text/plain; charset=UTF-8

Testing whether this is true.
 ...
Aklapper renamed this task from Commenting via mail is broken to Commenting in Phabricator via mail is broken.Mar 15 2015, 2:28 PM
Aklapper triaged this task as High priority.
Aklapper added a project: Mail.
Aklapper set Security to None.
Aklapper added a subscriber: chasemp.
Qgil renamed this task from Commenting in Phabricator via mail is broken to Interacting with Phabricator via mail is broken.Mar 16 2015, 2:54 PM
Qgil added a subscriber: fgiunchedi.
chasemp claimed this task.

should be fixed now

I'm having this issue again.

Looks like a different error though:

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  general@phabricator.wikimedia.org
    (generated from T362379+public+97bcf20c610cb502@phabricator.wikimedia.org)
    local delivery failed

The following text was generated during the delivery attempt:

------ general@phabricator.wikimedia.org
       (generated from T362379+public+97bcf20c610cb502@phabricator.wikimedia.org) ------

Error parsing message

Please contact a WMF Phabricator admin.
[2024-04-14 11:17:02] EXCEPTION: (RuntimeException) Undefined index: subject at [<arcanist>/src/error/PhutilErrorHandler.php:263]
arcanist(), ava(), phorge(), translations(), wmf-ext-misc()
  #0 PhutilErrorHandler::handleError(integer, string, string, integer, array) called at [<phorge>/scripts/mail/mail_handler.php:58]

--1713093422-eximdsn-2049946223
Content-type: message/delivery-status

I got this last night, and tried again this morning getting the same error.

@Mvolz: This ticket got closed nine years ago. You are probably looking for T356077 instead.