Donations selected by donors to be recurring are processing as one-time at PayPal. The handoff to the PayPal donation page loses the selection as recurring. Noticed in Zendesk ticket #142597 PAYPAL 3MN83545NB981771M, and replicated by Caitlin.
Description
Description
Details
Details
| Subject | Repo | Branch | Lines +/- | |
|---|---|---|---|---|
| Don't do stupid things with the recurring param | mediawiki/extensions/DonationInterface | master | +0 -7 |
| Status | Subtype | Assigned | Task | ||
|---|---|---|---|---|---|
| Restricted Task | |||||
| Resolved | awight | T93923 BUG: PayPal donation handoff losing recurring option |
Event Timeline
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@Juro2351, please remember to associate a project when you make tasks going forward. Fundraising-Backlog is a good one in case you're not sure :)
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Change 199661 had a related patch set uploaded (by Awight):
Don't do stupid things with the recurring param
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Thank you! We are following up with the 1 donor who inquired. If there's a way to capture the details from the donors who intended to create recurring donations, please let me know.
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If we do capture those, I would think we should confirm with Legal about
any further action with them. In some countries they're (at least going to
be) pretty strict about what's displayed on the confirmation page.
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@atgo I think the best course of action is to email them and encourage them to re-sign up.
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@CCogdill_WMF @Juro2351 - please close this as "resolved" when you confirm it's up to snuff