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Oct 25 2024

cwylo added a comment to T371136: Lead interview portion of project inquiry.
  • We have completed three more interviews this week, with another scheduled
  • Two more interviews are being scheduled
  • We are preparing to interview survey respondents who indicate interest in being contacted (T371135#10263674)
Oct 25 2024, 8:56 PM · Research
cwylo added a comment to T376684: [SDS 1.2.3] Develop a working definition for moderation activity and moderator.

Weekly update:

Oct 25 2024, 8:10 PM · Research (FY2024-25-Research-October-December), OKR-Work
cwylo added a comment to T376945: SDS 1.2.3 Qualitative lead to support the definition of moderators.

Weekly update:

Oct 25 2024, 4:33 PM · Research (FY2024-25-Research-October-December), OKR-Work

Oct 18 2024

cwylo added a comment to T371136: Lead interview portion of project inquiry.

Recruitment efforts ongoing for the former admin segment.

Oct 18 2024, 12:19 PM · Research

Oct 17 2024

cwylo updated the task description for T376945: SDS 1.2.3 Qualitative lead to support the definition of moderators.
Oct 17 2024, 10:06 PM · Research (FY2024-25-Research-October-December), OKR-Work
cwylo updated the task description for T371136: Lead interview portion of project inquiry.
Oct 17 2024, 5:03 PM · Research
cwylo added a comment to T344471: Keep design.wikimedia.org page updated.

Please add the following projects:

Oct 17 2024, 1:30 PM · Patch-For-Review, periodic-update, Design-Research

Oct 10 2024

cwylo created T376945: SDS 1.2.3 Qualitative lead to support the definition of moderators.
Oct 10 2024, 7:52 PM · Research (FY2024-25-Research-October-December), OKR-Work

Oct 9 2024

cwylo added a comment to T376548: Learning to defer a decision-making to moderators when (non)ML-based decisions are deemed unreliable.

Thanks to Xiao for telling me about this!

Oct 9 2024, 4:50 PM · research-ideas

Oct 4 2024

cwylo added a comment to T368791: SDS 1.2.2 Causes behind human administration recruiting, retention, or departure patterns.

Weekly updates:

Oct 4 2024, 3:11 PM · Research, OKR-Work
cwylo added a comment to T371136: Lead interview portion of project inquiry.

Update:

  • Reached out to Movement Comms to assist with recruitment
  • Translations received for outreach messages, localization of outreach messages, scheduling tool, and privacy releases completed
  • Recruitment has started for the enwiki former administrator segment
  • Recruitment slated to begin for idwiki and frwiki former administrators
Oct 4 2024, 2:20 PM · Research

Oct 1 2024

cwylo updated the task description for T368794: Write paper and present at AOIR '24.
Oct 1 2024, 1:28 PM · Essential-Work, Research (FY2024-25-Research-October-December)

Sep 27 2024

cwylo added a comment to T371136: Lead interview portion of project inquiry.

Update:

  • Assisted with survey piloting efforts
  • Consultations with staff members who work closely with ru, fr, id Wikipedia communities, to better prepare for interview recruitment and discussion plans
  • Preparing recruitment for ex-administrator segment
Sep 27 2024, 7:41 PM · Research

Sep 26 2024

cwylo moved T371136: Lead interview portion of project inquiry from Staged to In Progress on the Research board.
Sep 26 2024, 2:42 PM · Research

Sep 23 2024

cwylo added a comment to T371136: Lead interview portion of project inquiry.
  • Discussion guide finalized (internal link)
  • Outreach emails, scheduler tool, and adapted privacy release form ready for translation (thanks to Bethany!)
Sep 23 2024, 3:56 PM · Research
cwylo closed T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2, a subtask of T368791: SDS 1.2.2 Causes behind human administration recruiting, retention, or departure patterns, as Resolved.
Sep 23 2024, 3:51 PM · Research, OKR-Work
cwylo closed T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2 as Resolved.
Sep 23 2024, 3:51 PM · Design-Research, Research

Sep 11 2024

cwylo moved T368794: Write paper and present at AOIR '24 from Staged to In Progress on the Research board.
Sep 11 2024, 5:51 PM · Essential-Work, Research (FY2024-25-Research-October-December)

Sep 9 2024

cwylo added a comment to T371136: Lead interview portion of project inquiry.

Belated weekly update: continued development of the discussion guide. The guide will essentially be split into a "current admin/survey participant" version, and a "non-participant/ex-admin" version, since those are our two key groups for recruitment. The aim is to have interview materials ready in parallel with the survey materials, so that feedback, privacy review, and other logistical tasks can be handled simultaneously with the survey logistical requirements.

Sep 9 2024, 1:56 PM · Research

Aug 30 2024

cwylo moved T371136: Lead interview portion of project inquiry from In Progress to Staged on the Research board.
Aug 30 2024, 4:53 PM · Research
cwylo moved T371136: Lead interview portion of project inquiry from Backlog to In Progress on the Research board.
Aug 30 2024, 4:53 PM · Research
cwylo added a comment to T371136: Lead interview portion of project inquiry.

Weekly update:

Aug 30 2024, 4:49 PM · Research
cwylo added a comment to T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2.

Weekly update:

  • Worked on finalization of wiki selection
  • Finished getting and cleaning RFA statistics for 11 wikis, working on finding where to publish/if it should be published
  • Contributed to writing updates for the public Meta page for the project, around final wiki selection
Aug 30 2024, 4:48 PM · Design-Research, Research

Aug 23 2024

cwylo added a comment to T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2.

Weekly update:

Aug 23 2024, 3:17 PM · Design-Research, Research

Aug 20 2024

cwylo changed Due Date from Aug 2 2024, 10:00 PM to Sep 6 2024, 10:00 PM on T353718: Build a research narrative on how Wikipedia is an antidote for disinformation.
Aug 20 2024, 6:51 PM · Knowledge-Integrity, Essential-Work, Research, Design-Research

Aug 16 2024

cwylo updated the task description for T371136: Lead interview portion of project inquiry.
Aug 16 2024, 9:24 PM · Research
cwylo added a comment to T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2.

Weekly update:

  • Contributed to survey development plan
  • Wrote draft version of updates for the public project page on Meta (officewiki draft available here)
  • Evaluated administrator candidacy advice across 21 wikis to help shape "potential administrator" population segment for survey development plan
  • Conducted an examination of publicly available statistics around Requests for Administrator on English Wikipedia
Aug 16 2024, 9:21 PM · Design-Research, Research

Aug 14 2024

cwylo updated the task description for T368794: Write paper and present at AOIR '24.
Aug 14 2024, 4:17 PM · Essential-Work, Research (FY2024-25-Research-October-December)
cwylo set Due Date to Oct 25 2024, 5:00 AM on T368794: Write paper and present at AOIR '24.
Aug 14 2024, 3:48 PM · Essential-Work, Research (FY2024-25-Research-October-December)

Aug 13 2024

cwylo closed T362462: Design Research: Patroller workstream measurement (Automoderator Model testing) as Resolved.
Aug 13 2024, 4:52 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team
cwylo closed T362462: Design Research: Patroller workstream measurement (Automoderator Model testing), a subtask of T336934: Enable communities to configure automated reversion of bad edits, as Resolved.
Aug 13 2024, 4:52 PM · User-notice-archive, Automoderator, Epic, Moderator-Tools-Team
cwylo added a comment to T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).

The finalized report is now available at Commons, and I have gone through project close-out steps. Marking this task as resolved.

Aug 13 2024, 4:52 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team

Aug 8 2024

cwylo added a comment to T368791: SDS 1.2.2 Causes behind human administration recruiting, retention, or departure patterns.

Weekly updates:

Aug 8 2024, 8:17 PM · Research, OKR-Work

Aug 2 2024

cwylo added a comment to T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2.

Weekly update:

  • Added more works to Zotero library + annotated bibliography summaries
  • Contributed to public project page, added prompts and a research sign-up to the talk page
  • Continued work on key term definitions
Aug 2 2024, 6:01 PM · Design-Research, Research

Aug 1 2024

cwylo updated the task description for T371635: Solicit responses to prompts for SDS 1.2.2.
Aug 1 2024, 7:14 PM · Design-Research, Design, Wikimedia-Design, Wikimania-Hackathon-2024
cwylo added a subtask for T368791: SDS 1.2.2 Causes behind human administration recruiting, retention, or departure patterns: T371635: Solicit responses to prompts for SDS 1.2.2.
Aug 1 2024, 7:07 PM · Research, OKR-Work
cwylo added a parent task for T371635: Solicit responses to prompts for SDS 1.2.2: T368791: SDS 1.2.2 Causes behind human administration recruiting, retention, or departure patterns.
Aug 1 2024, 7:07 PM · Design-Research, Design, Wikimedia-Design, Wikimania-Hackathon-2024
cwylo created T371635: Solicit responses to prompts for SDS 1.2.2.
Aug 1 2024, 7:07 PM · Design-Research, Design, Wikimedia-Design, Wikimania-Hackathon-2024

Jul 31 2024

cwylo updated the task description for T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2.
Jul 31 2024, 8:06 PM · Design-Research, Research
cwylo updated the task description for T371136: Lead interview portion of project inquiry.
Jul 31 2024, 7:56 PM · Research
cwylo edited projects for T371136: Lead interview portion of project inquiry, added: Research; removed Research (FY2024-25-Research-July-September).
Jul 31 2024, 7:03 PM · Research
cwylo changed Due Date from Jul 31 2024, 12:00 AM to Aug 10 2024, 12:00 AM on T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).
Jul 31 2024, 6:44 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team

Jul 26 2024

cwylo added a comment to T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).

Finalized report is ready for internal review, and a share-out has been scheduled for Aug 8. Our current plan after the share-out is to write a summary update for the project page, and to publish the results on Commons so that this research is publicly available.

Jul 26 2024, 4:36 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team

Jul 19 2024

cwylo added a comment to T353718: Build a research narrative on how Wikipedia is an antidote for disinformation.

Quick update: Version 2 is getting closer to completion. Sections from other contributors have been integrated, mostly waiting on one more section edit, and a final pass. I should still be able to make the end-of-July deadline for this project.

Jul 19 2024, 6:32 PM · Knowledge-Integrity, Essential-Work, Research, Design-Research

Jul 15 2024

cwylo added a comment to T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).

Preliminary analysis is complete: Internal-use slide deck.

Jul 15 2024, 2:39 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team

Jul 5 2024

cwylo updated the task description for T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).
Jul 5 2024, 2:23 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team
cwylo added a comment to T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).

Qualtrics survey is closed with a total of 82 completed responses, which exceeds our targeted minimum of 50. We're now beginning work on survey analysis.

Jul 5 2024, 2:23 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team

Jul 3 2024

cwylo claimed T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2.
Jul 3 2024, 6:51 PM · Design-Research, Research
cwylo created T369211: Scoping considerations, key definitions, methodological opportunities for SDS 1.2.2.
Jul 3 2024, 6:50 PM · Design-Research, Research

Jun 28 2024

cwylo created T368794: Write paper and present at AOIR '24.
Jun 28 2024, 9:08 PM · Essential-Work, Research (FY2024-25-Research-October-December)

Jun 27 2024

cwylo added a comment to T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).

Weekly update - we are currently monitoring responses to the survey. Total responses are low so far, with 33 qualified respondents. We have another week when the survey is open but we may need to discuss adjustments to recruitment in order to hit our 50 reply target minimum.

Jun 27 2024, 3:14 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team

Jun 26 2024

cwylo added a comment to T368027: Grant Access to analytics-privatedata-users for cwylo.
In T368027#9913044, @kamila wrote:

@cwylo Can you please confirm that you have read the Analytics Data Access User Responsibilities ? Thank you!

Jun 26 2024, 6:15 PM · SRE-Access-Requests, Data-Engineering, SRE

Jun 20 2024

cwylo created T368027: Grant Access to analytics-privatedata-users for cwylo.
Jun 20 2024, 9:58 AM · SRE-Access-Requests, Data-Engineering, SRE

Jun 10 2024

cwylo added a comment to T353718: Build a research narrative on how Wikipedia is an antidote for disinformation.

I will likely prioritize this task starting Jun 24, since I will also be away at a Trust & Safety offsite from Jun 17 - 21. A deadline for the second week of July is possible, but tight, especially given my other commitments (T362462, preparations for said offsite). @leila Could I propose that a first draft be done for the second week of June, rather than trying to finalize the work by then? This would also give time for Diego, Martin and Pablo's contributions given the constraints of the Wiki Workshop.

Jun 10 2024, 7:31 PM · Knowledge-Integrity, Essential-Work, Research, Design-Research

May 28 2024

cwylo added a comment to T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).

Weekly updates are on hold until the recruitment Quicksurvey is deployed (T362969).

May 28 2024, 6:44 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team

May 23 2024

cwylo added a comment to T356358: Basic statistics for and knowledge about different user access levels on Wikipedia.

One of the key difficulties I see here is that "editor groups" are totally arbitrary assignations, generally organized on top of however that specific wiki has configured their user rights, user groups, and intended roles. I believe there are two main approaches we could take in order to classify editor groups: classification by socially-defined roles and classification by permissions.

May 23 2024, 3:29 PM · Research-Freezer

May 20 2024

cwylo added a comment to T360892: Survey moderation product users on their satisfaction with the product.

After further discussions about this draft KR, we determined that this would be best achieved by creating a standardized methodology for collecting information about product satisfaction, and user-level/community-level product adoption. This would provide an advantage in reducing the amount of repeated preparatory work (e.g. reusable versus bespoke privacy statements, transferrable localization) and allow us to better cross-compare adoption and satisfaction across different products. The current intent is to collect fairly high-level satisfaction/adoption metrics, and fine-tune these on a per-project basis.

May 20 2024, 2:29 PM · Design-Research, Product-Analytics, Moderator-Tools-Team
cwylo added a comment to T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).

Weekly update

May 20 2024, 2:19 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team
cwylo moved T360892: Survey moderation product users on their satisfaction with the product from FY2024-25 (July-September) to In Progress on the Design-Research board.
May 20 2024, 2:02 PM · Design-Research, Product-Analytics, Moderator-Tools-Team
cwylo added a project to T360892: Survey moderation product users on their satisfaction with the product: Design-Research.
May 20 2024, 2:00 PM · Design-Research, Product-Analytics, Moderator-Tools-Team

May 15 2024

cwylo added a comment to T362969: Deploy QuickSurvey for Automoderator patroller workstream survey.

QuickSurvey text and response text are as shown in the table below:

May 15 2024, 4:32 PM · MW-1.43-notes (1.43.0-wmf.9; 2024-06-11), Moderator-Tools-Team (Kanban), QuickSurveys, Automoderator

May 13 2024

cwylo moved T353718: Build a research narrative on how Wikipedia is an antidote for disinformation from FY2024-25 (July-September) to In Progress on the Design-Research board.
May 13 2024, 5:14 PM · Knowledge-Integrity, Essential-Work, Research, Design-Research
cwylo moved T362462: Design Research: Patroller workstream measurement (Automoderator Model testing) from FY2024-25 (July-September) to In Progress on the Design-Research board.
May 13 2024, 5:13 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team
cwylo added a comment to T362462: Design Research: Patroller workstream measurement (Automoderator Model testing).

Updates on survey preparation (with backdates):

  • Survey question bank finalized (Apr 26)
  • Localizations completed for fr/hi/id (privacy statement, QuickSurvey statements, survey question bank and descriptive text) (May 01)
  • Survey framework completed and set up in Qualtrics (May 09)
May 13 2024, 2:00 PM · OKR-Work, Research (FY2024-25-Research-July-September), Product-Analytics, Design-Research, Automoderator, Moderator-Tools-Team

Apr 4 2024

cwylo added a comment to T353718: Build a research narrative on how Wikipedia is an antidote for disinformation.

First draft is ready for comment.

Apr 4 2024, 4:24 PM · Knowledge-Integrity, Essential-Work, Research, Design-Research

Mar 15 2024

cwylo added a comment to T353718: Build a research narrative on how Wikipedia is an antidote for disinformation.

Timeline update (pinging @Katherine.gatewood). Preliminary draft should be ready for review at the end of March. Factoring in revisions, I believe a more accurate delivery date would be some time between the first to second week of April. Apologies for slippage!

Mar 15 2024, 7:39 PM · Knowledge-Integrity, Essential-Work, Research, Design-Research

Nov 22 2023

cwylo added a comment to T348677: Identify content moderation queues and backlogs.

A rough analysis of daily total edit counts for those wikis where we have qualitative data (Punjabi, Tamil, Ukrainian, Bengali) indicates that a key cut-off point is about 1000 daily total non-bot edits. On wikis with daily total edits above 1000, we find more evidence that patrollers need assistance in the form of tools, filters, watchlists or other ways to manage the flow of incoming edit. Under this number, and a wiki with the average number of monthly active admins (10) plus some number of active patrollers seem to generally be able to keep up with the flow of edits.

Nov 22 2023, 9:30 PM · Moderator-Tools-Team, Design-Research, Automoderator
cwylo added a comment to T348677: Identify content moderation queues and backlogs.

From previous work on patrollers, primarily through previous work for Moderator Tools in 2022 and Patrolling on Wikipedia, we know we have identified these broad types of content moderation queue:

Nov 22 2023, 3:48 PM · Moderator-Tools-Team, Design-Research, Automoderator

Oct 26 2023

cwylo created T349855: Document community responses to introduction of Temporary Accounts.
Oct 26 2023, 6:26 PM · Trust and Safety Product Team, Temporary accounts
cwylo created T349832: Generate Automoderator testing data for cs.wiki.
Oct 26 2023, 3:29 PM · Product-Analytics (Kanban), Moderator-Tools-Team

Oct 17 2023

cwylo added a comment to T344471: Keep design.wikimedia.org page updated.

New project for close-out.

Oct 17 2023, 1:58 PM · Patch-For-Review, periodic-update, Design-Research

Oct 11 2023

cwylo added a project to T347618: [Design research] Understand usage of current GUC tool: Design-Research.
Oct 11 2023, 6:19 PM · CheckUser-GlobalContributions, Design-Research, Anti-Harassment-Team (AHaT Sprint 32 - Baseball Cap), Design, XTools, Stewards-and-global-tools, Temporary accounts
cwylo created T348678: Evaluate existing content moderation workflows.
Oct 11 2023, 6:17 PM · Moderator-Tools-Team, Design-Research, Automoderator
cwylo created T348677: Identify content moderation queues and backlogs.
Oct 11 2023, 6:15 PM · Moderator-Tools-Team, Design-Research, Automoderator

Apr 5 2023

cwylo added a comment to T325451: [Epic] Users with right privileges are able to view IP addresses.

Elaboration on the patrol permission (source) - this seems pretty tied to the concept of marking new pages as having undergone review, either via Special:RecentChanges or Special:NewPages. The permission allows a user to mark a page as "patrolled". (Contrast autopatrol, which automatically marks all edits made by that user as patrolled.)

Apr 5 2023, 4:29 PM · Product Safety and Integrity, Temporary accounts, Epic

Jan 19 2022

cwylo added a comment to T297961: Add Proxy Information to infobox [L].

I skimmed the csv and it can be a combination of many. One notably had four associated with it: is_anonymous,is_anonymous_vpn, is_hosting_provider, is_public_proxy

@cwylo @STran do these values logically make sense, as in can IPs be VPN, Hosting provider and a Public Proxy at the same time?

Jan 19 2022, 8:35 PM · MW-1.38-notes (1.38.0-wmf.22; 2022-02-14), Anti-Harassment-Team (The Letter Song), IP Info

Jan 19 2021

cwylo added a comment to T271671: V2: Add indicators to proxy field in IP Info to mark which ones could be problematic.

@cwylo based on the interviews you conducted, do you think these value/color combinations make sense?

Jan 19 2021, 5:35 PM · Product Safety and Integrity, Design, IP Info

Sep 30 2020

cwylo added a comment to T254253: Patroller IP usage study.

The completed public writeup can be found here: Patroller Use of IPs

Sep 30 2020, 7:24 PM · Chinese-Sites, IP Info, Anti-Harassment-Team

Aug 20 2020

cwylo updated the task description for T254253: Patroller IP usage study.
Aug 20 2020, 3:29 PM · Chinese-Sites, IP Info, Anti-Harassment-Team
cwylo created T260866: LDAP access to wmf group for CLo (WMF).
Aug 20 2020, 2:43 AM · SRE, LDAP-Access-Requests

Jul 1 2020

cwylo renamed T254253: Patroller IP usage study from Patroller study to Patroller IP usage study.
Jul 1 2020, 6:09 PM · Chinese-Sites, IP Info, Anti-Harassment-Team
cwylo updated the task description for T254253: Patroller IP usage study.
Jul 1 2020, 12:13 AM · Chinese-Sites, IP Info, Anti-Harassment-Team

Jun 22 2020

cwylo added a comment to T254375: Create metrics to measure admin requests.

To clarify, "checkuser requests" in this ticket refers to use of the CheckUser extension, not requests from administrators asking checkusers to use the extension.

Jun 22 2020, 11:11 PM · Product-Analytics (Kanban), Anti-Harassment-Team

Jun 2 2020

cwylo created T254253: Patroller IP usage study.
Jun 2 2020, 3:07 PM · Chinese-Sites, IP Info, Anti-Harassment-Team

May 19 2020

cwylo updated the task description for T253166: CheckUser workflow investigation.
May 19 2020, 10:18 PM · CheckUser, Anti-Harassment-Team
cwylo created T253166: CheckUser workflow investigation.
May 19 2020, 9:53 PM · CheckUser, Anti-Harassment-Team
cwylo created T253165: Special: Investigate user testing.
May 19 2020, 9:52 PM · CheckUser, Anti-Harassment-Team

May 5 2020

cwylo added a comment to T251797: Create metrics to measure admin community health.

@cwylo, can you clarify what are advanced permissions?

May 5 2020, 6:14 PM · Product-Analytics (Kanban), Anti-Harassment-Team

Oct 3 2019

cwylo added a comment to T234279: Get some statistics from CheckUser log.

I'd suggest eswiki, potentially zhwiki as a known outlier that relies entirely on steward CU work (but is of a comparable size to wikis with medium-sized local CU groups).

Oct 3 2019, 6:39 PM · Anti-Harassment-Team (The Letter Song), CheckUser