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May 6 2022

MNoorWMF created T307811: Confirmation needed for database update export job.
May 6 2022, 5:25 PM · FR-Email, Fundraising-Backlog

May 4 2022

MNoorWMF triaged T307597: Acoustic needs FTP file for recurring import as High priority.
May 4 2022, 4:03 PM · Fundraising Sprint High velocity swallows, Fundraising-Backlog
MNoorWMF created T307597: Acoustic needs FTP file for recurring import.
May 4 2022, 4:02 PM · Fundraising Sprint High velocity swallows, Fundraising-Backlog

Mar 18 2022

MNoorWMF triaged T304161: Sweden currently processing through Ingenico instead of Adyen as High priority.

if someone is able to fix this today, please let me know on Slack as I will be away from the computer. if it's fixed, we can resume with the originally planned pretest on Monday.

Mar 18 2022, 4:38 PM · MW-1.40-notes (1.40.0-wmf.21; 2023-01-30), FR-Sweden, Fundraising-Backlog
MNoorWMF created T304161: Sweden currently processing through Ingenico instead of Adyen.
Mar 18 2022, 2:15 PM · MW-1.40-notes (1.40.0-wmf.21; 2023-01-30), FR-Sweden, Fundraising-Backlog

Nov 3 2021

MNoorWMF updated subscribers of T294488: Track where we got employer information and export that to Acoustic.
Nov 3 2021, 7:39 PM · Fundraising Sprint Visual C Saw, fundraising sprint Universal Cereal Bus, Wikimedia-Fundraising-CiviCRM, FR-matching-gifts, Fundraising-Backlog

Oct 6 2021

MNoorWMF updated subscribers of T188561: SSL cert for links.email.wikimedia.org.
Oct 6 2021, 2:53 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, Fundraising Sprint Undefined, Fundraising Sprint Turtles that are robotic that destroy the whole world with their foot theory, Traffic-Icebox, FR-donorservices, FR-Email, Fundraising-Backlog, SRE, fundraising-tech-ops

Apr 27 2021

MNoorWMF added a comment to T281285: Brazilian donors seeing odd donation form.

original links are as follows (separated it to easily see the parameters):
https://donate.wikimedia.org/?utm_campaign=C2021_PwrEmail
&utm_medium=email
&appeal=Appeal-JimmyQuote
&utm_source=sp%%MAILING_ID%%
&hpc=%%both_funds_latest_native_amount%%
&uselang=pt-br
&CONTACT_ID=%%ContactID%%
&LINK_ID=B3
&CONTACT_HASH=%%contact_hash%%
&optin=default

Apr 27 2021, 5:58 PM · FR-LATAM, Fundraising-Backlog

Apr 16 2021

MNoorWMF created T280371: creation of raju@wikipedia.org for fundraising team.
Apr 16 2021, 2:53 PM · SRE

Dec 3 2020

MNoorWMF updated subscribers of T269294: Matching Gifts: Add fields to all_wikimedia from SSI database.
Dec 3 2020, 8:12 PM · Fundraising Sprint Bee Wheel, FR-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Dec 2 2020

MNoorWMF created T269294: Matching Gifts: Add fields to all_wikimedia from SSI database.
Dec 2 2020, 8:47 PM · Fundraising Sprint Bee Wheel, FR-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Nov 18 2020

MNoorWMF added a comment to T267757: Categorize all the email export failures and suggest a solution.

Thanks for looping, David! I think for data integrity's sake, what Eileen said makes sense. I'm just curious (no urgency) - can we quantify approximately how many or what percentage of the list this might happen to?

Nov 18 2020, 2:42 AM · FR-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog, Fundraising Sprint We all meet again

Nov 6 2020

MNoorWMF added a comment to T266475: matching gifts values don't match between databases.

I have Briana on this task right now, will check with her on Monday if that's an okay deadline to QA this?

Nov 6 2020, 2:24 AM · FR-matching-gifts, Fundraising Sprint We all meet again, Fundraising Sprint Vagranty McVagrantface, Fundraising-Backlog

Oct 28 2020

MNoorWMF added a comment to T266599: As an email reporter, I need to know how to pull domain reports in Civi for soft bounces.

@EYener there are quite a few actually. if you take a peek into our stats sheet, you'll notice a few segments that have an unusually high number of blocks (column J) compared to most of the other segments within the same cluster of sends.

Oct 28 2020, 1:30 AM · FR-Email, Fundraising-Backlog

Oct 26 2020

MNoorWMF added a comment to T266475: matching gifts values don't match between databases.

My main questions around this are:

Oct 26 2020, 3:57 PM · FR-matching-gifts, Fundraising Sprint We all meet again, Fundraising Sprint Vagranty McVagrantface, Fundraising-Backlog
MNoorWMF created T266475: matching gifts values don't match between databases.
Oct 26 2020, 2:55 PM · FR-matching-gifts, Fundraising Sprint We all meet again, Fundraising Sprint Vagranty McVagrantface, Fundraising-Backlog

Oct 19 2020

MNoorWMF added a comment to T265700: all_Wikimedia database shows both_funds_donation_count as a decimal.

ohh thanks for the clarification @KHaggard re: all_funds_ and both_funds_. you mentioned that before and I forgot the two systems have different nomenclature. will chat with you on Slack about where I found those numbers.

Oct 19 2020, 2:21 PM · Fundraising Sprint Upbeat Upholstery, Fundraising-Backlog

Oct 18 2020

spatton awarded T265700: all_Wikimedia database shows both_funds_donation_count as a decimal a Barnstar token.
Oct 18 2020, 5:58 PM · Fundraising Sprint Upbeat Upholstery, Fundraising-Backlog
MNoorWMF added a comment to T265700: all_Wikimedia database shows both_funds_donation_count as a decimal.

hi @Ejegg , just a quick note: we're looking for integers with no decimal point for both_funds_donation_count field

Oct 18 2020, 1:55 PM · Fundraising Sprint Upbeat Upholstery, Fundraising-Backlog

Oct 16 2020

MNoorWMF triaged T265700: all_Wikimedia database shows both_funds_donation_count as a decimal as High priority.

Hoping this gets fixed before Sunday, preferably, when our first email 2 sends are going out.

Oct 16 2020, 1:44 AM · Fundraising Sprint Upbeat Upholstery, Fundraising-Backlog
MNoorWMF created T265700: all_Wikimedia database shows both_funds_donation_count as a decimal.
Oct 16 2020, 1:43 AM · Fundraising Sprint Upbeat Upholstery, Fundraising-Backlog

Oct 9 2020

MNoorWMF added a comment to T265073: Civi: mailing events count really high for 10/6 email send.

FWIW, I took a look at our unique opens vs our total opens and this little blip did show up but it seems it was only for this one user as the difference is only higher by ~1k so nothing concerning. It happens quite often with some of our sends. I noticed this donor also has a fairly unique email client so it might just be email client behavior.

Oct 9 2020, 2:42 PM · Wikimedia-Fundraising-CiviCRM, FR-donorservices, Fundraising-Backlog
MNoorWMF added a comment to T265073: Civi: mailing events count really high for 10/6 email send.

If there isn't a technical explanation, some possible reasons for this might be:

Oct 9 2020, 2:22 AM · Wikimedia-Fundraising-CiviCRM, FR-donorservices, Fundraising-Backlog

Oct 7 2020

MNoorWMF updated subscribers of T260935: Matching Gifts database data cleanup.

Thank you so much Elliott!

Oct 7 2020, 7:09 PM · fundraising sprint Theme songs for programming languages, Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog

Sep 15 2020

MNoorWMF added a comment to T260935: Matching Gifts database data cleanup.

@Ejegg sure, I've got a handful just from clicking randomly around the database:

Sep 15 2020, 9:04 PM · fundraising sprint Theme songs for programming languages, Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog

Sep 2 2020

MNoorWMF added a comment to T261870: frFR contacts not updating in Acoustic.

some more context provided by Kristie (and tagging in @MBeat33 if you can provide even more), this issue happened before a few years ago and a fix was put in place. could the updates to Civi have caused this fix to break in some way?

Sep 2 2020, 4:04 PM · Fundraising Sprint Raw data never hurt anyone, FR-donorservices, FR-Email, Fundraising-Backlog
MNoorWMF added a comment to T261870: frFR contacts not updating in Acoustic.

I've decided to delay the send to go out Monday Sept 7 so there is more time to fix this issue.

Sep 2 2020, 3:45 PM · Fundraising Sprint Raw data never hurt anyone, FR-donorservices, FR-Email, Fundraising-Backlog

Aug 26 2020

MNoorWMF updated subscribers of T260935: Matching Gifts database data cleanup.

Just spoke with Nora on the Civi call - big green light to get rid of the subsidiaries column and _only_ the subsidiaries column. All the other columns are fine.

Aug 26 2020, 7:16 PM · fundraising sprint Theme songs for programming languages, Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog

Aug 25 2020

MNoorWMF added a comment to T260935: Matching Gifts database data cleanup.

From my understanding, the only usable columns we have that can be pulled into the email automation are:

Aug 25 2020, 5:34 PM · fundraising sprint Theme songs for programming languages, Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog

Aug 20 2020

MNoorWMF updated subscribers of T260935: Matching Gifts database data cleanup.
Aug 20 2020, 7:42 PM · fundraising sprint Theme songs for programming languages, Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog
MNoorWMF created T260935: Matching Gifts database data cleanup.
Aug 20 2020, 7:42 PM · fundraising sprint Theme songs for programming languages, Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog

Aug 19 2020

MNoorWMF added a comment to T260708: Latest currency fields in silverpop export are incorrect.

I checked Acoustic and Civi this morning, and both are still showing the incorrect value for the latest_currency field.

Aug 19 2020, 2:49 PM · Patch-For-Review, fundraising Sprint Quackery limited to ducks, Fundraising-Backlog

Aug 18 2020

MNoorWMF added a comment to T260710: Cookies error spike from France email send 8/18/20.

i see the error in the US (language: fr) using the first link in this phab task.

Aug 18 2020, 6:12 PM · Fundraising Sprint Pseudopretzels, FR-donorservices, Fundraising-Backlog
MNoorWMF added a comment to T260708: Latest currency fields in silverpop export are incorrect.

Adding just a few CID examples we saw discrepancies for, but there are a lot. All had 2019 contributions in EUR but AF_latest_currency was showing up in USD:
7787199
16384762
5037882

Aug 18 2020, 4:51 PM · Patch-For-Review, fundraising Sprint Quackery limited to ducks, Fundraising-Backlog
MNoorWMF triaged T260708: Latest currency fields in silverpop export are incorrect as Unbreak Now! priority.
Aug 18 2020, 4:18 PM · Patch-For-Review, fundraising Sprint Quackery limited to ducks, Fundraising-Backlog
MNoorWMF created T260708: Latest currency fields in silverpop export are incorrect.
Aug 18 2020, 4:18 PM · Patch-For-Review, fundraising Sprint Quackery limited to ducks, Fundraising-Backlog

Jul 28 2020

MNoorWMF updated subscribers of T259070: Japanese donors seeing errors on week of July 27th.
Jul 28 2020, 7:48 PM · Fundraising Sprint Pseudopretzels, Fundraising Sprint Octopus hugs, FR-Ingenico, Fundraising-Backlog

Jul 27 2020

MNoorWMF added a comment to T228765: Epic: matching gifts HEP integration (was employer field V2).

Ah gotcha. will wait for the ping from Elliot or Maggie. Thanks yall!

Jul 27 2020, 6:11 PM · FR-matching-gifts, Epic, Fundraising-Backlog

Jul 24 2020

MNoorWMF added a comment to T228765: Epic: matching gifts HEP integration (was employer field V2).

@DStrine I wanted to double check: I see 1 or 2 cases still open but most have been resolved. May I proceed with the list import into Acoustic?

Jul 24 2020, 7:54 PM · FR-matching-gifts, Epic, Fundraising-Backlog

Jul 20 2020

MNoorWMF added a comment to T255692: New Acoustic domain rollout - Change URLs.

@DStrine it seems we actually might need to do some updating on our end. Received the below email this morning. Brian from Trilogy is helping track down which URLs, if needed. Will update the ticket with his findings accordingly.

Jul 20 2020, 5:50 PM · fundraising Sprint Quackery limited to ducks, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Jul 16 2020

MNoorWMF added a comment to T255692: New Acoustic domain rollout - Change URLs.

I got an email from Acoustic today regarding updating certificates. wanted to share in the event that it is applicable here:

Jul 16 2020, 3:02 PM · fundraising Sprint Quackery limited to ducks, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Jul 8 2020

MNoorWMF reopened T254809: Export Matching Gifts data to acoustic as "Open".

Hi yall - had to re-open this as I'm not seeing more than a row in the relational table we set up in Acoustic. Are we supposed to be grabbing the file from the FTP?
If yes, what’s the file name so we can grab that and set up the import? Thank you!

Jul 8 2020, 3:56 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising Sprint Lazy Loading Life, Fundraising-Backlog
MNoorWMF reopened T254809: Export Matching Gifts data to acoustic, a subtask of T228765: Epic: matching gifts HEP integration (was employer field V2), as Open.
Jul 8 2020, 3:56 PM · FR-matching-gifts, Epic, Fundraising-Backlog

Jun 29 2020

MNoorWMF added a watcher for FR-Email: MNoorWMF.
Jun 29 2020, 8:50 PM
MNoorWMF added a comment to T255692: New Acoustic domain rollout - Change URLs.

thanks for the update David

Jun 29 2020, 2:38 PM · fundraising Sprint Quackery limited to ducks, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Jun 17 2020

MNoorWMF added a comment to T252245: Add and delete fields from the _all_Wikimedia database (civi export to ESP).

@Eileenmcnaughton we have a quick last minute change here - please do not delete the latest_currency_symbol field. i'm going to push to have that field working for us so it can address Caitlin's pain points in the original phab task. apologies for the last minute change!

Jun 17 2020, 5:15 PM · Fundraising Sprint Nyan cats for everyone, Patch-For-Review, Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising Sprint Lazy Loading Life, Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog
MNoorWMF added a comment to T255692: New Acoustic domain rollout - Change URLs.

Just a heads up: Acoustic planned upgrades have been rescheduled to occur on Saturday, June 27 between 12am and 4am ET. Users will experience downtime or inability to access Acoustic Campaign Pods 0, 1, 2, 3, 4, 5, and Pod 9.

Jun 17 2020, 4:37 PM · fundraising Sprint Quackery limited to ducks, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MNoorWMF triaged T255692: New Acoustic domain rollout - Change URLs as High priority.
Jun 17 2020, 4:11 PM · fundraising Sprint Quackery limited to ducks, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MNoorWMF created T255692: New Acoustic domain rollout - Change URLs.
Jun 17 2020, 4:11 PM · fundraising Sprint Quackery limited to ducks, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Jun 3 2020

MNoorWMF added a comment to T254252: Spanish translation in Paymentswiki missing.

Thank you Elliot!

Jun 3 2020, 5:56 PM · MW-1.35-notes (1.35.0-wmf.35; 2020-06-02), Fundraising Sprint Kavascript: the chill new language, Fundraising-Backlog

Jun 2 2020

MNoorWMF updated subscribers of T254252: Spanish translation in Paymentswiki missing.

adding @MSuijkerbuijk_WMF to confirm if this is okay.

Jun 2 2020, 6:47 PM · MW-1.35-notes (1.35.0-wmf.35; 2020-06-02), Fundraising Sprint Kavascript: the chill new language, Fundraising-Backlog
MNoorWMF triaged T254252: Spanish translation in Paymentswiki missing as High priority.
Jun 2 2020, 2:47 PM · MW-1.35-notes (1.35.0-wmf.35; 2020-06-02), Fundraising Sprint Kavascript: the chill new language, Fundraising-Backlog
MNoorWMF created T254252: Spanish translation in Paymentswiki missing.
Jun 2 2020, 2:46 PM · MW-1.35-notes (1.35.0-wmf.35; 2020-06-02), Fundraising Sprint Kavascript: the chill new language, Fundraising-Backlog

May 20 2020

MNoorWMF added a comment to T250430: LDAP/NDA Access Request for mshaver.

Hi @RLazarus - Confirming that yes, this account is working and I'm able to access Superset. thank you for closing the loop here.

May 20 2020, 8:24 PM · LDAP-Access-Requests, SRE

Apr 28 2020

MNoorWMF created T251315: seeing English text on Dutch payments wiki AdyenGateway page.
Apr 28 2020, 6:25 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, Fundraising-Backlog

Apr 20 2020

MNoorWMF added a comment to T250430: LDAP/NDA Access Request for mshaver.

yes please, i'm trying to move forward with mshaver as the default across all platforms.

Apr 20 2020, 3:53 PM · LDAP-Access-Requests, SRE

Apr 16 2020

MNoorWMF created T250430: LDAP/NDA Access Request for mshaver.
Apr 16 2020, 7:16 PM · LDAP-Access-Requests, SRE

Apr 14 2020

MNoorWMF added a watcher for donate.wikimedia.org: MNoorWMF.
Apr 14 2020, 8:03 PM

Apr 10 2020

MNoorWMF added a comment to T249873: Requesting access to analytics-privatedata-users for Jim Maddock.

I think I was tagged by mistake. Tagging @MNovotny_WMF in case it was missed :)

Apr 10 2020, 7:09 PM · SRE, SRE-Access-Requests

Feb 12 2020

MNoorWMF added a comment to T244873: Plural in fundraising email with "badges".

We have one test going out tomorrow that contains this language - I included dynamic content to differentiate between "this badge - questo distintivo" and "these badges - questi distintivi".

Feb 12 2020, 10:25 PM · I18n, Fundraising-Backlog

Jan 7 2020

MNoorWMF added a comment to T242020: New Yubikey set-up.

Thanks Dallas - my 12 character public side of the key is: ccccccluntvd

Jan 7 2020, 8:35 PM · fundraising-tech-ops, Fundraising-Backlog

Jan 6 2020

MNoorWMF created T242020: New Yubikey set-up.
Jan 6 2020, 7:17 PM · fundraising-tech-ops, Fundraising-Backlog

Aug 30 2019

MNoorWMF added a comment to T231552: Opt-in showing in English to French-language donors.

This is complete now.

Aug 30 2019, 6:20 PM · donate.wikimedia.org, Fundraising-Backlog

Aug 5 2019

MNoorWMF added a comment to T229684: Bug: "Total Bad Data" rows in IBM import should be in the correct format when exported out of Civi.

yes, we added them on Thursday. our consultant took a look at the import yesterday and it looks like the import results summary is reading the proper amounts again and i've run some queries this morning - everything looks to be fixed. this weekend's results were all good. thank you everyone!

Aug 5 2019, 4:19 PM · Fundraising Sprint Office  , Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Dec 26 2018

MNoorWMF updated subscribers of T212271: Do some data integrity digging.
Dec 26 2018, 7:09 PM · Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM
MNoorWMF added a comment to T212271: Do some data integrity digging.

Hi all - looks like IBM hit another snag during the civi export/import. The database upload is showing the same file being uploaded for both the contact source and unsubscribes since 10/21 (file name: DatabaseUpdate-20181221081750.csv and Unsubscribes-20181221081750.csv). Please let me know if any further info is needed on my end.

Dec 26 2018, 7:08 PM · Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM

Dec 5 2018

MNoorWMF created T211230: Send Endowment receipts through regular thank you email system.
Dec 5 2018, 6:30 PM · Fundraising Sprint Window dressing is mostly olive oil, Fundraising-Backlog

Nov 21 2018

MNoorWMF added a comment to T210017: renew civicrm certificate.

all works now, thank you!

Nov 21 2018, 8:14 PM · fundraising-tech-ops, Fundraising-Backlog
MNoorWMF added a comment to T210017: renew civicrm certificate.

yup that's current! the US number is perfect to send the SMS to. also, if you have the instructions for how to get that set up - I saved it in my bookmarks but can't seem to find it anymore.

Nov 21 2018, 5:40 PM · fundraising-tech-ops, Fundraising-Backlog
MNoorWMF added a comment to T210017: renew civicrm certificate.

Found it! Sorry I missed it, it's been a hectic few months. I am stateside currently. Should I share my mobile number in IRC or email?

Nov 21 2018, 2:25 PM · fundraising-tech-ops, Fundraising-Backlog

Nov 20 2018

MNoorWMF created T210017: renew civicrm certificate.
Nov 20 2018, 10:44 PM · fundraising-tech-ops, Fundraising-Backlog

Aug 31 2018

MNoorWMF updated subscribers of T202327: Add email opt-in to donatewiki forms.

I dug around inside donatewiki for a couple of days but wasn't able to find where the DonationInterface translations were to be able to make the translation changes :(

Aug 31 2018, 8:01 PM · donate.wikimedia.org

Nov 15 2017

MNoorWMF added a comment to T180509: mnoor to gain access to the "dash".

RE: #2 - can confirm, there was no pop-up when first connecting to Dash.

Nov 15 2017, 5:25 PM · Fundraising-Backlog
MNoorWMF added a comment to T180509: mnoor to gain access to the "dash".

Hmm...I think I'm missing something. I tried multiple browsers and got the same result (see attached screenshot).

Screen Shot 2017-11-15 at 12.01.07 PM.png (895×1 px, 82 KB)

Nov 15 2017, 10:01 AM · Fundraising-Backlog

Nov 14 2017

MNoorWMF added a comment to T180509: mnoor to gain access to the "dash".

Hi @Ejegg! I do have access to Civi, but don't seem to get any type of login page at all when clicking on that dash link. Only the following:

Nov 14 2017, 6:42 PM · Fundraising-Backlog
MNoorWMF created T180509: mnoor to gain access to the "dash".
Nov 14 2017, 5:55 PM · Fundraising-Backlog

Aug 23 2017

MNoorWMF added a comment to T164285: LDAP Access for Moska Noor.

Hi @RobH - I've just created my wikitech account, tied to my wikimedia.org email. Username: MNoor. Please let me know if you need anything else. Thank you!

Aug 23 2017, 5:19 PM · LDAP-Access-Requests

Jun 9 2017

MNoorWMF created T167497: "ecom" script error in frdev1001 .
Jun 9 2017, 9:06 AM · fundraising-tech-ops, Fundraising-Backlog

May 29 2017

MNoorWMF added a comment to T164040: Civi & Server access for Moska Noor.

Yes, very helpful, thanks Casey! I followed the instructions and got my public key, key fingerprint, and key's randomart image.

May 29 2017, 10:31 AM · fundraising-tech-ops, Fundraising-Backlog