Just a heads up Chris, the system is under warranty thru June 2021. Thanks, Willy
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Aug 15 2019
Aug 14 2019
Aug 13 2019
Aug 12 2019
Aug 9 2019
Info entered into Netbox by @RobH Resolving task
Aug 8 2019
Drives received last Wed, July 31 by @Jclark-ctr
@Cmjohnson - just following up on this one, since you were out on vacation last week when the task came in.
Aug 7 2019
Moving back to @Cmjohnson - can you try getting Dell to RMA you a motherboard? If they give you push back, let me know and I can try escalating with our account manager.
Aug 6 2019
created task as a test. resolving.
@elukey , thank you
Thanks @elukey
Aug 5 2019
Confirmed server is under warranty thru March 2021.
@Marostegui - Ha, we tied. =)
Cable between mr1-eqsin p4 <---> asw-0603-eqsin p23 looks like it accidentally got bumped by the contractor during the server install. Called him back and he was able to resolve the issue by reseating the cables. Link has been stable for the past 15min now. Resolving task.
Alright, I'm asking him to go back to the datacenter to check all the connections on mr1-eqsin.
Asset tags applied by Jin from DreamICC today as follows (also emailed out via a spreadsheet):
@CDanis - I just checked with our 3rd party contractor and he says it shouldn't have been affected from the work he was doing. Although, he was working in the racks from 1:45-4:00 UTC, and If it only alerted for a few minutes, it could've been possible that something might've accidentally been bumped while he was installing the 3 servers. It's no longer alerting, right?
Info gathered by Jin from DreamICC today. Here's the info below (also sent out via email):
Completed by Jin from DreamICC today. The missing IPV4 IP addresses used are the following, with the gateway set to 10.132.129.1 accordingly (instead of 10.132.128.1):
Aug 2 2019
Aug 1 2019
@Papaul - if you can't find a spare from any of those decom servers, we can order it, since it's still a while before the 5yr mark.
Jul 31 2019
@Jclark-ctr - whenever you have a few min free, can you see if this is just a loose cable that maybe got accidentally pulled from the PDU swap last week? If it's actually a bad PSU, I think we can leave it, since it's due to be refreshed via T221636.
Jul 30 2019
Assigning to @RobH for results from ePSA pre-boot system assessment, before determining the next steps.
Jul 29 2019
System is in-warranty (doesn't expire until May 2020)
Jul 26 2019
Approved for the following:
Approved for the following:
Jul 25 2019
Thanks @elukey, subtask #T229017 has been opened to order the replacement drive with procurement. Assigning this task back to @Cmjohnson, for when the disk arrives onsite.
Jul 24 2019
@elukey - since elastic1046 is just barely out of warranty (only by a few months), we'll still have to purchase a new disk for this server. Just double-checking that's the route you want to go, before we place the order.
Jul 23 2019
@Cmjohnson - are those errors for DIMM A3 enough info to get Dell to RMA a part to us? If not, let me know, and I'll bring it up during my next sync up meeting with them.
Jul 22 2019
Per @Andrew - cloudvirt1016 is now ready for re-racking.
Per @Andrew via IRC - cloudvirt1017 is now ready for re-racking.
Jul 19 2019
Jul 17 2019
Thanks for back history @akosiaris , we'll get the replacement drives ordered for you via procurement #T228302. ~Willy
@Cmjohnson - not sure if there's a loose connection somewhere on backup1001, but can you check it out when you have a few cycles? This one needs to be up and running, before data can be migrated over from helium (which is slated to be decom'd) . Thanks, Willy
Thanks @elukey , much appreciated! ~Willy
Jul 16 2019
@Cmjohnson - if you have a bunch of spare 4tb SATA drives lying around onsite that match up with the disks on analytics1039, feel free to use them for this task. Thanks, Willy
@akosiaris or @Volans - we can order drive replacements for this, since it's out of warranty, but I was trying to figure out how this correlates with the new replacement of backup1001. Do you need replacement drives on helium, to be able to complete the migration of data over to backup1001? I'll follow up on IRC with you later tonight as well. Thanks, Willy
@RobH - looks like Chris finished the racking part of this install. Can you finish up the rest of the install for these 5 Kafka hosts?
Jul 15 2019
subtask opened up with procurement to order raid battery. ~willy
Looks like things are resolved here, so I'm going to resolve the task, but feel free to reopen if there's still something that needs to be completed.
Server will be refreshed in late Q1 / early Q2, along with a hardware refresh of the entire site.
@Cmjohnson - looks like this server is out of warranty and just past the 5yr mark, but is also tied to a refresh order last Q2 in FY19-20 under T204177. Also, seems like it's being used as a test server now per the following:
Assigning to @jijiki for now. Hi Effie - let us know when it would be ok to take this server down to reseat the DIMM, and then assign the task back to @Cmjohnson when ready.