Please contact Amy Fowler to see how she would like to handle this.

Please contact Desiree Bautista Wu to see her preference on how this
feature should perform.

Yes, this is still a request. Please ping Amy Fowler for more information

Caitlin Virtue

Wahoooooo Thank you @Eileenmcnaughton and @NNichols

Yes, ok to delete CID 51128128

I can live with the formatting issues for now. Everything else looks good.

@Eileenmcnaughton Yes, that looks right to me....Does the title of the dashlet change to "empty"? Or is that text inside the dashlet fields instead?

Aha, that makes sense! It's a good reminder that it's time for me to switch back to the $5k+ gifts this month dashlet. I use the "this week" dashlets in Q1 & 2.

@DStrine Can you give us a sense of when Fr-Tech will be able to asses this? Even just knowing that (ie not even when this work could possibly be done) will help us with our Q3 donor stewardship.

Thanks all!

(also @Eileenmcnaughton is expecting this request and asked that I create a Phab task to track it)

Here's the link:
https://civicrm.wikimedia.org/admin/config/large_donation

it’s definitely better! Wondering if we can adjust the size of the free text boxes? they’re too wide right now

Definitely for our English language countries. Corporate matching is mostly a feature of US-based companies, but we know some of the larger companies have staff in many locations.

!!

Yes, please let's start with a simple test. I believe that's what @jrobell recommended

I also want to make sure we're testing this in a way that gives Online good data about the impact of adding this field. @jrobell Can you chime in as to if what's being suggested works for you and your crew?

Nora's traveling, so I'm jumping in.

1. The field should not be required.
2. Yes, we can include explainer text. "See if your employer will match your donation!" or somesuch....

!!!!!!

Oh wow -- I remember those days! :-)

Yes, I think we're good for now. Thank you!

@LeanneS @NNichols What do you two think?

When I use quick search, with the Name radio button selected, and type in Virtue, Caitlin:

I think so....we should probably send a note to Civi users that the Last Name search in the Quick Search field does not work, and if you want to search by last name, you should just use the Name search. I haven't tested the First Name Search.

Everything seems to have been fixed, with the exception of the Last Name search. It still returns no results even when it should. @LeanneS - are you having the same issue?

Leanne's got issues too....i think it's safe to say that the Quick Search bar is generally misbehaving...

I've found some additional search problems....

Success!! Thank you!

I'm still not able to make this report work. @LeanneS does it work for you?

I can't reproduce this consistently anymore either (I could last week, but can't this week). @DStrine in that case, is it best to close it for now and I can re-open if I run into this again and am able to reproduce it?

Same issue trying to save a url into the Bio field on the prospect Tab of CID 23740628. I can save regular text into that same field.

I am. It's not on all records. I'm specifically having the problem with CID 8711748.

Approved

I approved on T204607, but will approve here too

Approved

Yes, looks great!! Thank you!

Currently, text added to that field looks like the screenshot above, but I'd like it to render more like it does in the original message, like this:

Ah, OK sorry. It was showing as resolved for us.

If this is done, can we get a demo so we can show users how to do it?

Thank you!

@cwdent She doesn't have a phab account, but email is a good way to reach her.

@LeanneS for visibility

No, she doesn't have access yet.

Danny is OOO until 9/6

yes, she has.

What's the difference between (cut and pasted from previous comment)

This may be user error, but can @DStrine explain to me how this feature works? I'm not having success looking myself up by my cell number which is in my personal record.

@Ejegg Please connect with @LeanneS and @RLewis for any logo needs. Thanks!

Added Danny as a subscriber, as he's the event lead.

Yup, i can add more data now. thank you!

Load time at 4:26pm PST, in the office, 46 seconds

37 second load time this morning, in the office.

31 second load this this morning, from the office

I had closed all my Civi tabs about 5 min ago, and then just tried to open up a new one (6:04pm local time). It took 49 seconds to load. It had loaded fairly quickly all day, up until this point.

+1. Along with de-dupe, this project would give us more of the longitudinal data that will help us understand donors' full experience with us. I think its essential information for securing future support.

I timed the load time for my first log in this morning. I'm WFH. It took 52 seconds.

@DarTar Is this finished? It's still showing as an open task for me.

@DStrine Can we bump this back up the priority queue? @RLewis and @LeanneS have the details.

Apologies if we're not totally up on the standard protocol here and didn't give enough context. This request is in conjunction with the annual fundraiser going on right now, where we experience extremely high volume of messages in a short period of time. We made an adjustment earlier in the year as to how benefactors@ was routed, but it's now clear that the impact of that decision creates a problem with our workflows, and we're asking for assistance routing emails to this address back through ZenDesk. Please let us know if more context or details would be helpful. We still requesting that this change happen ASAP.

Hi All -- Can you share an ETA on this? We're triaging a high volume of email to benefactors@ right now via gmail, which is really cumbersome. Getting these messages into ZenDesk is going to make things better for our FR staff and for donors. Thanks!

@Jgreen approved, thanks

We figured this out.